A family of Microsoft word processing software products for creating web, email, and print documents.
Hello Kathrina Nielsen
If reviewer names are no longer showing in Track Changes even when All Markup is selected, this is usually related to how markup is being displayed rather than the document content itself.
Word’s review settings control whether changes are shown for all reviewers and whether revisions appear inline or in balloons.
Was the answer provided by Q&A assist able to help you?
Since Q&A assist already suggested some method to help, I would also like to add a detailed troubleshooting steps to help fix this issue:
- Go to Review and make sure All Markup is selected.
- Select Review > Show Markup > Specific People, then make sure All Reviewers is checked.
- Under Show Markup, confirm Insertions and Deletions is enabled.
- Under Show Markup > Balloons, try switching between Show Revisions in Balloons and Show All Revisions Inline. If using balloons, make sure the document is in Print Layout or Web Layout view.
You can also refer to this site for more info on track changes in Word: https://support.microsoft.com/en-us/office/track-changes-in-word-197ba630-0f5f-4a8e-9a77-3712475e806a
Feel free reply back to this post if you need further assistance, I'll be happy to help.