Official updates or statements shared to inform users about new features, changes, or important information.
[Article] Community Tip: Get the most out of active questions
Whether you're looking for help or helping others, engaging in recent and active questions is usually the best way to get the most value from the community. As a general guideline, questions with no replies in the past 90 days are typically considered…
Community Center | News and announcements
Q&A Forum specifically for the Loop app?
Is there a specific Q&A forum for the Loop app? Especially helpful if there is some existing Q&A for using Loop on a MacOS machine in a mostly Windows environment.
Microsoft 365 and Office | Loop | For business
A collaborative workspace app in Microsoft 365 designed to help teams co-create, stay organized, and work together in real time across apps and devices.
Display time
How do I adjust the display time to switch the display off after 30 minutes?
Windows for home | Windows 11 | Sleep and Power on, off
Your email domain is not currently registered with us. You can choose another verification method.
When I tried to get Azure for students with my college email ID... Your email domain is not currently registered with us. You can choose another verification method. How to fix it??
Microsoft Security | Microsoft Entra | Microsoft Entra ID
A cloud-based identity and access management service for securing user authentication and resource access
Can I transfer a windows 10 to 11 license?
So I recently just built a new PC, the windows license that I purchased from the Windows website was a windows 10 home license. Now that I built a new PC I decided to just switch to windows 11, however it doesn't seem to be able to transfer my license.…
Windows for home | Windows 11 | Licensing and activation
Unable to add 365 account to authenticator app
We are trying to add our 365 account to the authenticator app but when trying to we are prompted to enter a code from the authenticator app. It appears maybe the account is registered to authenticator on an old phone or some other device we no longer…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
I purchased minecraft a while back in 2023 and now it wants me to buy it again.
Hey, I’m kinda stuck and hoping someone here can help or has had something similar happen. I bought Minecraft: Java & Bedrock Edition for PC back on July 12, 2023 from the Microsoft Store. I still have the receipt in my Gmail and it clearly shows the…
Windows for home | Windows 11 | Gaming
can't sign in to my Microsoft Edge account
need help with microsoft edge. lost all passwords, faves, auto loading when attempting to sign in to edge
Microsoft Edge | Profile, sync, and sign in | Windows 11
Managing profiles and sync in Microsoft Edge on Windows 10
Office 365 User Business-- Onedrive Business Files NOT appearing in file explorer
I have a business with several Office365/OneDrive users. On all (except one) When logged into onedrive, Windows explorer (windows 11) Shows the Blue cloud icon for their personal stuff, and the Corporate building icon for their business…
Microsoft 365 and Office | OneDrive | For business | Windows
A Microsoft file hosting and synchronization service.
Account Locked
I have tried very hard to access my account but have still not succeeded. I am writing from a new account that I have set up but I need the information held on my previous account. Is there a way to verify myself by sending a passport photo and a photo…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Exchange Server SE SMTP STARTTLS reported as using SHA1 for TLS 1.2 key exchange by Internet.nl
We have two Exchange Server SE Edge Transport servers running on Windows Server 2022. Environment: Exchange Server SE 15.2.2562.17 Windows Server 2022 Standard 21H2 OS Build 20348.4647 TLS 1.0 disabled TLS 1.1 disabled TLS 1.2 and TLS 1.3…
Exchange | Exchange Server | Other
A robust email, calendaring, and collaboration platform developed by Microsoft, designed for enterprise-level communication and data management.Miscellaneous topics that do not fit into specific categories.
Recovering a seemingly lost email
I haven't signed in to my personal YouTube (or the email account associated with it) in about three years. YouTube still recognizes my email and keeps sending verification codes to it - but when I go to sign in to this old email via Outlook to retrieve…
Outlook | Web | Outlook.com | Account management, security, and privacy
Managing personal Outlook.com account settings, security, and privacy
Charged Incorrectly
My Paypal account says that I was charged $106.74 on June 9th and then my regular charge $10.66 on June 20th. From what I've been able to find the June 9th charge was a yearly subscription and I also couldn't find the charge when I log into my account…
Microsoft 365 and Office | Subscription, account, billing | For home | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
Unknown Login
Two days ago, I saw an unknown log in and denied it on my authenticator. I changed my password and didn't think too much about it. Saw it again today, and now I'm concerned. Is there a way to see the IP the login attempt is coming from? I'm hoping it's…
Microsoft Security | Microsoft Authenticator
A Microsoft app for iOS and Android devices that enables authentication with two-factor verification, phone sign-in, and code generation
AI answer
Error 399287 – Administrator Account Locked Out Due to MFA Verification Failure
Hello I am requesting assistance because I am locked out of my Microsoft 365 tenant and can no longer complete the required multi-factor authentication (MFA) process. I am the administrator of this Microsoft 365 tenant. However, I am currently unable to…
Microsoft 365 and Office | Subscription, account, billing | For business | Other
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
How to fix Power Query Error System.Memory... The system cannot find the file specified.
Hi all, I've recently encountered an odd error that I can't seem to fix by uninstalling/reinstalling, clearing Power Query cache, repairing, or repairing .net framework. I'm stuck and hoping someone may have encountered this before or there's a…
Microsoft 365 and Office | Subscription, account, billing | For business | Windows
Microsoft 365 features that help users manage their subscriptions, account settings, and billing information.
If we purchase SQL Server 2025 Enterprise Edition, can we see the SQL Server 2022 installation media and key in the Microsoft 365 Admin Center?
Hi support team, We are going to use SQL Server 2022 Enterprise Edition. Before purchasing, may I know If we purchase SQL Server 2025 Enterprise Edition, can we see the SQL Server 2022 installation media and key in the Microsoft 365 Admin Center? It…
SQL Server | Other
Additional SQL Server features and topics not covered by specific categories
I can't sign into my ******@gmail.com account
Apparently I'm suppose to use a "Sign in to a Help." where is that? What Am I in it right now? I CAN'T SIGN IN TO MY ACCOUNT. 3 HOURS ON THIS ISSUE THAT SHOULDN'T TAKE 10 MINUTES.
Microsoft 365 and Office | Other
Miscellaneous topics that do not fit into specific categories.
I believe that KB5095093 broke the connection with Bluetooth headphones or something related to audio transmission.
I have a headset that I bought in 2021. I figured it might already be malfunctioning, so I bought another one since this one is quite old. However, when I tested it on my cell phone, it works perfectly, and on other computers as well. When the new…
Windows for home | Windows 11 | Devices and drivers
Can't download Outlook (New) due to software issues at the Store.
I need help fixing a Microsoft Store installation issue with Outlook (New). The Store shows the app as Owned, but there is no Install or Open button, and the app does not appear in Installed Apps. Windows also cannot launch it using the standard AppX…
Outlook | Windows | New Outlook for Windows | For home
Using New Outlook on Windows for personal email, calendar, and contact management