How do I get a verification code from Microsoft Authenticator for the Noor system?

Question

أريد ادخل نظام نور لكن رمز التحقق مو راضي يجي في Microsoft Authenticator???

Answer 1

Microsoft Authenticator can provide verification in two main ways:

1. Push notification (Approve / Deny)
   • Requires internet on the phone.
   • After entering username/password in Noor, a notification is sent to Microsoft Authenticator.
   • Open Microsoft Authenticator and approve the sign-in.
2. Verification code (6‑digit code)
   • Does not need internet.
   • Open Microsoft Authenticator.
   • Tap the Noor/Microsoft account in the list.
   • Use the One-time password code (OATH verification code) shown there and enter it in Noor when asked.

If no notification or code appears:

1. Check internet on the phone (Wi‑Fi or data) so push notifications can arrive.
2. Open Authenticator and refresh
   • Open the app and pull down to refresh or tap Refresh (if available) so pending requests appear.
3. Use the code instead of notification
   • If the notification does not arrive, use the 6‑digit code shown under the account in Authenticator and enter it in Noor.
4. Try another verification method (if configured)
   • If the Noor/Microsoft account has SMS, phone call, or email as additional methods, choose a different method on the sign‑in page.
5. If codes/notifications never arrive
   • Follow the Noor/Microsoft account security instructions (for example, re‑register security info from the sign‑in page using the wizard) so that Microsoft Authenticator is correctly linked to the Noor/Microsoft account.

If text messages or calls are unreliable, using Microsoft Authenticator is recommended because it can receive notifications over Wi‑Fi and can generate verification codes even without signal.

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References:

• Microsoft Authenticator FAQs
• Authentication methods in Microsoft Entra ID - Microsoft Authenticator app
• Sign in using two-step verification or security info
• Frequently asked questions about Microsoft Entra multifactor authentication
• Set up Security info from a sign-in page