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Hi. In Exchange 2019, the Search box is unresponsive (when it's clicked, it disappears). Also noted that the Settings icon opens the menu, but none of the menu items work. The help button is also dead. I'm on the latest version of Firefox. Any advice?
Hi,
In Exchange 2019, Microsoft re-engineered search using Bing. The search indexes are now within the database itself. As the index data is now within the database, normal log shipping includes the database and search data in a single replication and the index is always up to date on all database copies.
I would suggest you try the following steps
Hi.
Thanks for the response and apologies for the delay - its been a manic week.
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Does the issue affect all users in your organization?
What's the detailed version of your Exchange server, you can view the build number by running the cmdlet below:
Get-ExchangeServer | Format-List Name,Edition,AdminDisplayVersion
As per your issues, agree with Manu that it's recommended to try using different browsers like IE or Edge to narrow down the problem.
By the way, considering that it's a public forum, please remove the personal information like domain name included in your screenshot for privacy concerns.
I am writing to see if there is any progress on the issue. If the information above was useful, you can click Accept as Answer below the post. If you need furher assistance on this, please feel free to post back.
Hi
Thanks for your response.
I'm an organisation of one - so please bear with me while I learn the admin tools. I read that the cmdlet has to be entered into the Power Shell, so I went ahead with your command and it returned the following error:
Get-ExchangeServer : The term 'Get-ExchangeServer' is not recognized as the name of a cmdlet, function, script file,
or operable program. Check the spelling of the name, or if a path was included, verify that the path is correct and
try again.
At line:1 char:1
The path used was: PS C:\Users\<USERNAME>
Appreciate any notes on what I may be doing wrong.
This is an Exchange powershell cmdlet so you would need to run it in EMS(Exchange Management Shell) rather than the Windows Powershell.
Exchange works as expected on Chrome.
Then it could be related to the comatibility between Firefox and Exchange 2019. Have you tested using more browsers like Edge or IE? If they all worked fine, I'd recommend switching the browser as a workaround.
I'd like to follow up with you to see how things are going with this issue. Thanks!
If the response is helpful, please click "Accept Answer" and upvote it.