Share via

OneDrive not working with WVD remote apps.

Mike R 1 Reputation point
2020-08-17T14:47:26.317+00:00

Hello, I'm having a problem accessing OneDrive files from remote apps, it's like the OneDrive service isn't running. I cannot open any offline files. If I save a new file, it does not sync up to OneDrive (looking in the web portal). If I create a new file via the OneDrive web portal, I do not see it in the remote app. Everything works perfectly when logged into a full WVD desktop. Is this a known issue? I could not find anything about it. Thanks, Mike

Azure Virtual Desktop
Azure Virtual Desktop
A Microsoft desktop and app virtualization service that runs on Azure. Previously known as Windows Virtual Desktop.
1,447 questions

2 answers

Sort by: Most helpful
Most helpful Newest Oldest
  1. Leon Laude 85,716 Reputation points
    2020-08-17T17:36:13.71+00:00

    Hi,

    OneDrive is currently not supported in the Q&A forums, the supported products are listed over here https://learn.microsoft.com/en-us/answers/products (more to be added later on).

    You can ask the experts in the dedicated OneDrive forum over here:
    https://answers.microsoft.com/en-us/msoffice/forum/msoffice_drive

    ----------

    (If the reply was helpful please don't forget to accept as answer, thank you)

    Best regards,
    Leon

    0 comments
  2. KarishmaTiwari-MSFT 18,857 Reputation points Microsoft Employee
    2020-08-18T01:06:58.043+00:00

    I think this will require a ticket with OneDrive support. They can bring in the necessary teams to help troubleshoot. To open a ticket with OneDrive for Business support, log into the Office 365 Admin Center, select the Support tab and file a ticket with your issue. If you'd like to call instead, use this link to learn how to do that: https://learn.microsoft.com/en-us/office365/admin/contact-support-for-business-products?view=o365-worldwide&tabs=phone

    0 comments