Hi @quoc Pham
If a normal reboot or safe mode reboot isn’t recovering this situation then you’re most likely looking at an operating system corruption or hardware failure.
Please try unplugging any USB devices and trying a reboot as sometimes malfunctioning devices can cause this type of issue.
Also, if it’s possible, please try reseating or removing any plug in hardware like RAM or video cards etc.
If none of this helps, here’s an article outlining your options for both Win10 & 11:
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