Office365 Exchange online - Report Message button

Question

Hello ,

We enabled the Microsoft Report message button in the Exchange online , Office 365 for our users and we are using only internal mailbox to receive the user submissions .
We were looking to find a way to differentiate emails based on whether they were flagged as Spam or Phishing . Looks no way to find as the mailbox which receives the emails have all emails which same format across all fields . We want to treat spam and phishing differently so any way to find which emails were clicked as spam and which were clicked as phishing by the users in the report message button which we implement in the Outlook button for all users .

Thanks in advance for help

Answer 1

Hi @Cheluvappa, Balaraju ,

Based on my knowledge, it seems does not have a button to achieve the requirement.

But I think maybe you could through outlook rules to work around.

For example: When user receive a spam email, he can mark the email’s importance as low, the it would be moved to another folder or redirect/forward to another mailbox to collect the spam email.

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.

Answer 2

Maybe create two mailboxes with two different rules:

https://learn.microsoft.com/en-us/exchange/security-and-compliance/mail-flow-rules/use-rules-to-see-what-users-are-reporting-to-microsoft?view=o365-worldwide#use-the-eac-to-create-a-mail-flow-rule-to-receive-copies-of-reported-messages

IF sent to:
phish@OFFICE .microsoft.com
CC the Phishing mailbox

if sent to:
junk@OFFICE .microsoft.com
CC the junk mailbox

etc

Answer 3

Ah , ok. So If I was doing this, I would create rules that redirects any messages sent to those SMTP addresses:

junk@OFFICE .microsoft.com
******@messaging.microsoft.com
phish@OFFICE .microsoft.com
not_junk@OFFICE .microsoft.com

Then I would create multiple mailboxes and redirect based on that ( You could in theory create Outlook rules as well based on the TO: header and route to different folders within one internal mailbox

Something like this:

Answer 4

This link has the solution .I got it here
https://learn.microsoft.com/en-gb/microsoft-365/security/office-365-security/user-submission?view=o365-worldwide