Windows Server 2019 Essentials - Redirected Printers suddenly stop working

Question

Hello,
I have a Windows Server 2019 Essentials with External PCs accessing the Server through RDP,
The problem is that most of the times on the remote session the redirected printers suddenly stop printing after a few minutes or hours eventhough they show up on "Devices and Printers" as redirected, and it will only work again most of the times if i SignOut on the Remote Desktop session and SignIn again.
On the local PCs the printers always work without any problem.

What could be the issue? It is getting very frustrating.

Thank You,
Best regards

Answer 1

Hello

Thank you for your question and reaching out. I can understand you are having query\issues related to

Please check that you have the Printers option selected in your Remote Desktop settings. You can check this by bringing up the Remote Desktop Connection screen, selecting Local Resources, and ensuring the Printers option is selected. if so you can then try the below steps

Launch “gpedit.msc“.
Go to “Computer Configuration” > “Administrative Templates” > “Windows Components” > “Remote Desktop Services” > “Remote Desktop Session Host“.
Expand “Printer Redirection“.
Ensure that “Do not allow client printer redirection” is set to “Not configured” or “Disabled“. Another setting you may want to check is the “Redirect only the default client printer“. This policy should also set to “Not configured” or “Disabled” if you want more than just the default printer to be available to use.

Also , Disable any Antivirus program or Windows firewall you may have for temporary purpose.

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Answer 2

Hello, thank you for the reply.
I forgot to mention in my post that i already tried changing those gpedit.msc settings with no success.

I had a Windows Server 2012 R2 before and the redirected printers worked all the time with no problem.
Also i noticed it looks like all the redirected printers use Remote Desktop Easy Print, which made me also disable it on gpedit.msc, but nothing seemed to change and the problem persists.

I will try to temporarily disable the Windows Firewall and Protection to see if anything changes and i will post the results.
Thank you

Answer 3

After all this time the problem still persists. Is there anything else i can try?

Best regards

Answer 4

I'm having the same issue with Server 2016. All of the above settings on this thread and the others are set as recommended. After restarting the server, some users can the redirected printers in Settings. Others still have the problem. The next day redirected items are missing.

Answer 5

I am having the exdact same issue with a Windows 2019 Standard RD server... Did anyone find a good fix for it?