Reset this PC bitlockerRecoveryKeyError on MyAccoutMicrosoft.com

Question

I need to reset a PC

When I go to myaccount.microsoft.com/device-list and attempt to click show recovery key, the recovery key pops up for a fraction of a second and I get bitlockerRecoveryKeyError at the bottom of my browser window. I have tested this in Chrome and Edge on PC and Mac. I recorded the pop up with high speed video and the frame did not contain a code.

I am verified as admin on account, I see the correct recovery key ID

Any thoughts on the issue, is it unique, MS error or my issue?

Answer 1

Hi
I noticed that you have you solved this issues on this thread:
https://superuser.com/questions/1584944/has-anyone-experienced-and-overcome-reset-this-pc-bitlockerrecoverykeyerror-on-m

Thanks for posting and thanks for sharing your solution.

Please note: Information posted in the given link is hosted by a third party. Microsoft does not guarantee the accuracy and effectiveness of information

Best regards

============================================

If the Answer is helpful, please click "Accept Answer" and upvote it.
Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.