Azure Site Recovery
An Azure native disaster recovery service. Previously known as Microsoft Azure Hyper-V Recovery Manager.
719 questions
Azure Site Recovery Error
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Matthew Vassallo
21
Reputation points
Hi,
I am trying out Azure Site Recovery and all the steps are being successfull except "Starting initial replication".
When I open it up, I have error 661 and 539 as per below:
***Error ID
661
Error Message
The requested operation failed with reason: 'The mobility service agent on '' has not picked up the job for execution. The last heartbeat from the agent was received at ''
Possible causes
The mobility service agent on '' has not picked up the job for execution. The last heartbeat from the agent was received at ''.
Recommendation
Please ensure that
1. The mobility service agent on * is running.
2. If there are any firewall rules, then they are configured to allow communication with Azure Site recovery service.
Error ID
539
Error Message
The requested action couldn't be performed by the Replication Provider.
Possible causes
The Provider action failed. Check other errors for more information.
Recommendation
Resolve the issue and retry the operation.***
I have tried all the suggested steps but still have issues. Can someone assist please? Thanks
{count} votes
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SadiqhAhmed-MSFT 46,201 Reputation points Microsoft Employee2022-08-22T16:24:31.107+00:00 @Matthew Vassallo Thank you for reaching out to us. happy to assist!
I understand that you are tryin to set up ASR and initial replication is not working.
Firstly, it could be due to firewall or proxy blocking access. Ensure there are no such blockers.
If you are sure there is no networking issue, you may try installing mobility service agent manually. For guidance refer to - https://learn.microsoft.com/en-us/azure/site-recovery/vmware-physical-mobility-service-overview
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Luke Murray 11,091 Reputation points MVP2022-08-23T03:31:27.143+00:00 Along with the above, make sure that the following URLs are allowed: Outbound connectivity for URLs
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Matthew Vassallo 21 Reputation points
2022-08-24T05:43:03.457+00:00 @SadiqhAhmed-MSFT I tried to install Mobility service agent manually but I am getting stuck in the process when it tries to connect to the configuration server. I am giving the correct IP address and passphrase but to no avail.
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SadiqhAhmed-MSFT 46,201 Reputation points Microsoft Employee
2022-08-24T06:05:01.83+00:00 Not sure why its erroring out. We my need to investigate tis issue further. Please contact azure technical support team by raising support request. Here is the link - https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request to create support case.
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David Faleye 10 Reputation points2024-08-02T16:08:37.5+00:00 I am having something similar as well.
Error Details
Adding disk(s) for protection
-
- Error ID
539
- Error Message
The requested action couldn't be performed by the Replication Provider.
- Possible causes
The Provider action failed. Check other errors for more information.
- Recommendation
Resolve the issue and retry the operation.
- First Seen At
8/2/2024, 12:00:15 PM
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- Error ID
661
- Error Message
The requested operation failed with reason: 'The operation is currently not supported.'.
- Possible causes
The operation is currently not supported.
- Recommendation
Retry the operation. If the issue persists, contact support.
- First Seen At
8/2/2024, 12:00:15 PM
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