Speech Studio Export to Audio Library Task always in Processing

Bubuyu 6

I created a test file in Speech Studio and created a task to export to the Audio library. But this task has been in processing state for three days now. The test file has less than 10 Chinese characters. How do I terminate and delete the task?
When I try to delete the task, THe Notification is:
Error: The selected tasks is still in use: f371852f-6132-4131-b58e-55fd8cc1614d
Connection ID: c6d3acd1-f95c-11ea-95b4-69901b0416a1

romungi-MSFT 46,831 Reputation points Microsoft Employee

2020-09-21T07:13:29.77+00:00

@Bubuyu Thanks for posting your query. Could you please confirm if this is happening with each of your work file in studio or specific to this file?
GiftA-MSFT 11,171 Reputation points

2020-09-25T23:13:09.603+00:00

Hello, following up. Can you please share updates with us? Are you still experiencing this issue, and if so please provide the information requested in previous comment? Thanks.
David Harrison 21 Reputation points

2020-12-08T01:58:27.177+00:00

Having same problem and cannot find an answer in the documentation or on-line FAQ. Any response to this question?
Ernest 6 Reputation points

2020-12-08T17:44:39.91+00:00

I am also having the same problem. NEED HELP. Have deadlines.
romungi-MSFT 46,831 Reputation points Microsoft Employee

2020-12-08T17:52:46.06+00:00

@David Harrison @Ernest Could you please post details of error as mentioned in the initial question of this thread. We will try to pass this on to our team to check if there is any underlying issue with some users?
David Harrison 21 Reputation points

2020-12-08T17:56:11.543+00:00

See attached screen shot. I've also started a thread/question under my user name with further details.
David Harrison 21 Reputation points

2020-12-08T17:57:03.137+00:00

See this question: https://learn.microsoft.com/en-us/answers/questions/189603/speech-tasks-stuck-in-processing.html
Ernest 6 Reputation points

2020-12-08T20:12:37.22+00:00

Error: The selected audio file(s) is/are still in use: 9206f26e-7e75-4ebf-aa2e-f501884b17c7
Connection ID: ac10dec0-3991-11eb-b2f1-2743e2b007f8

1 answer

David Harrison 21 Reputation points

2020-12-08T17:52:00.177+00:00

@Ernest ...not sure if this will help. But when I did "Export" and selected "Download to Local Disk" and followed the prompts, a *.ZIP file downloaded to my computer in seconds, and it had the audio *.WAV files inside of it.

There's clearly a problem on Microsoft's end...not sure what that problem is...but I think I found a work-around...for now. Would prefer to keep the files in Azure, but will take this option as a workaround for now.
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Speech Studio Export to Audio Library Task always in Processing

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