One user is not receiving incoming emails from a specific domain, while other users can.
Subject: Email Issue for a Specific User Hello, We have a user in our tenant who is not receiving emails from a specific company with whom we do business. While this user can send emails to their contact at that company's domain, our user does not…
Outlook data files must be open from within Outlook
Hello Please i need your help on this issue. We having a problem opening this document on outlook. The document was archive from outlook but when we tried to open it saying "Outlook data files must be open from within Outlook" Here is the…
Hybrid agent setup failing on "Validating Hybrid Agent for Exchange usage
Hi, I am setting up a Hybrid Wizard config mail migration from on-prem to exchange online. I am using the Modern Hybrid Topology. I get a Validating Hybrid Agent for Exchange usage error: 20240312_070138.log I have also added the log file for further…

Autodiscover for Outlook is not functioning properly on macOS
I am experiencing an issue with Outlook on MacBook. We are using Exchange On-Premises 2019, and our customers encounter problems when configuring Outlook on their MacBooks. The issue manifests as Outlook frequently showing a "Disconnected"…
on-prem users are not able to view the free/busy of cloud users in hybrid setup
We are setting up a hybrid Exchange setup from Exchange 2029. We are trying to test the free/busy of migrated users mailbox after mailbox is migrated to Exchange online. We have issue seeing free/busy status of Exchange online users from on-premises (on…
Unable to Uninstall Exchange server 2016 in a Windows server 2025
We have recently performed an in-place upgrade to the Exchange server (Which was running Windows server 2016) to the Windows server 2025. The upgrade went smoothly. We then tried uninstalling the Exchange server role, considering we are entirely into the…
POP3 Service not starting on Ms Exchange Server2019 with error"The Microsoft Exchange POP3 service on local computer started and then stopped..."
Hello there, I'm having trouble starting POP3 Service on Ms Exchange Server2019 with error"The Microsoft Exchange POP3 service on local computer started and then stopped. Some services stop automatically if they are not in use by other services or…
Outlook Sort by Delete Date
Hello, How we can sort deleted email by deleted date in new outlook?

Exchange Server 2019 - How to use new Greenlandic Timezone (UTC-2)
We are running Exchange Server 2019 patched to CU14 Nov24SUv2 on Windows Server 2019. Windows Server has been updated with the patch for the new Greenlandic Timezone UTC-2 …
Error with saving several docx-files from email attachments
Good day! I encountered a problem with Exchange 2016 with owa. When receiving a letter with several docx files and saving all files at the same time, they are deleted in the archive file with a phrase inside the document “This application has been…
Re-install Exchange 2016 after system corruption
Hi All, Before we open a pay-per-incident(s) MS ticket, I thought I'd lob this scenario out to the community. Our sister organization has a lot of technical debt, both hardware and & software. We needed to get them on Exchange Online, and to do…
How is the default language/timezone is decided for Shared Mailboxes?
Hello, For User Mailboxes, the use is prompted when they sign in for the first time to OWA to decide their language and time zone. This decides the language they have for their Default folders (Inbox, Spam...) When they use Outlook Desktop, I assume…
Issue with Exchange 2019 on premise management shell after server 2025 "upgrade"
This is occurring on 2 sites that we are trying to migrate from on premise exchange and since the "auto" upgrade of server 2025 happened we are unable to access the management console The Exchange Admin Centre appears to be working fine and…
Exchange Server 2019
Hi, I am trying to install Exchange Server 2019. I will get to Stage 7 of the installation, and it fails with the following Error message: Any help fixing this issue would be much appreciated. PS D:> .\Setup.exe…
unable to verify exchange email account on iPhone
Hi, after changing my password of my work related email I started to get notification of "unable to verify account" on my iPhone I googled it and tried every trick or tip but still it doesn't work.
unable to install CU
Hi All, I am trying to upgrade Exchange Server 2016 to the latest CU. I am currently on Exchange Server 2016 CU23 Nov23SU and attempting to upgrade to Exchange Server 2016 CU23 Nov24SUv2. However, I am encountering the following error. Please guide me.
Problème connexion compte O365 Outlook
Bonjour, J'ai un problème chez un client où nous avons fait une migration Exchange Server 2010 vers Office 365 dernièrement et il s'avère que depuis quelques jours j'ai 3-4 personnes qui peuvent plus ouvrir leur Outlook avec l'erreur suivante : J'ai…
Auditing Transport Rules 2
Hello! I've already asked the question on auditing tansport rules but I still don' understand the following: Suppose there's a rule that appends the signature when the mail is being sent from IT department: ..and my goal is to find WHICH MESSAGES THIS…
Outlook prompting for credentials after migration
Good day all i'm currently experiencing a strange issue with Outlook being prompted for Username and password after migration. The strange thing is if i use the new SaRA tool - SaRACmd.exe -S OutlookEmailSetupScenario -AcceptEula It says there are no…
Exchange on-premises distribution groups migration to Exchange Online
Hello, We need to migrate on-premises Exchange distribution groups, around 1000, to Exchange Online. Please share the process and scripts for the same. Regards, Rakesh