Microsoft Advertising
A platform for Microsoft's advertising efforts designed to manage all advertising and reporting for partner advertisers. Previously known as Bing Ads and adCenter.
80 questions
2 answers
My manager account has been blocked by Microsoft ads and I don't know why, is there any way to unblock it (identify the cause of the policy violation)?
We haven't had any problems running advertisements the past few months, but recently when we try to import a new advertisement from Google Ads, it gets blocked. We have no idea what policy we have violated and do not know what to fix. Any information…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 94%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 2%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
0 answers
API inquiry: Data discrepancy between Microsoft Ads UI and API
Hi Support team, This is Tanja from Databox. We at Databox integrate with your App, and we are currently working on adding 2 new Metrics to our Microsoft Ads integration. However, there is some discrepancy present between Microsoft Ads UI and API, for…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(25.6, 49%, 12%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
0 answers
API inquiry: Data discrepancy between Microsoft Ads UI and API
Hi Support team, This is Tanja from Databox. We at Databox integrate with your App, and we are currently working on adding 2 new Metrics to our Microsoft Ads integration. However, there is some discrepancy present between Microsoft Ads UI and API, for…
0 answers
Bing Ads API v13 - Responsive Search Ads Support in AdPerformanceReport
Is there a way to obtain details for responsive search ads using the AdPerformanceReport, as it appears that only the old expanded text ads are supported? While performance metrics for responsive search ads (like impressions, clicks, cost, etc.) can be…
asked 2024-10-30T10:44:08.35+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(265.6, 69%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMI%3C/text%3E%3C/svg%3E)
Mihail Ivanov
0
Reputation points
edited the question 2024-10-30T16:29:03.0566667+00:00
Mihail Ivanov
0
Reputation points
0 answers
Issues with MSFT Clarity Set Up
Hi team, Hope you are well I've been trying to set up clarity for our website but, unfortunately, haven't been successful. The platform kept showing errors despite the fact that the codes have been present in GTM First, the platform showed that it…
asked 2024-10-14T11:36:32.7+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(224.00000000000003, 3%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYL%3C/text%3E%3C/svg%3E)
Yuting Lee
0
Reputation points
edited the question 2024-10-30T15:08:52.2933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(67.2, 19%, 16%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESK%3C/text%3E%3C/svg%3E)
simo-k
635
Reputation points
0 answers
Using Clarity custom events with UET tag (no window.clarity object available).
Hi, We currently have a UET tag running on our website via our Microsoft Ads account - the Microsoft Clarity integration is enabled for it. How do we (can we?) record Clarity events through the UET tag with this integration? There's no window.clarity…
asked 2024-10-16T07:50:35.7333333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(182.40000000000003, 8%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EGR%3C/text%3E%3C/svg%3E)
Greg Robson
0
Reputation points
edited a comment 2024-10-29T09:44:38.65+00:00
Greg Robson
0
Reputation points
0 answers
Bing Ads API Error code 105. Authentication failed. Either supplied credentials are invalid or the account is inactive while using
I am attempting to use the BingAds Python BulkServiceManager and I'm getting an <AdApiError><Code>105</Code>. I read on the github BingAds-Python-SDK issues page (https://github.com/BingAds/BingAds-Python-SDK/issues/190) that we can get…
asked 2024-10-28T18:13:26.6966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(156.8, 37%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJD%3C/text%3E%3C/svg%3E)
Justin Daugherty
0
Reputation points
asked 2024-10-28T18:13:26.6966667+00:00
Justin Daugherty
0
Reputation points
0 answers
GetUser API Request Returns Authentication Error: 105, InvalidCredentials, `Authentication failed. Either supplied credentials are invalid or the account is inactive
I have using sandbox environment , as my account url starts with ui.sandbox.bingads.microsoft.com/ but when i am trying to fetch the ids of customer and account programmatically using customer management service with getUser or getCustomerInfo then i am…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 10%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ES%3C/text%3E%3C/svg%3E)
0 answers
GetUser API Request Returns Authentication Error: 105, InvalidCredentials, `Authentication failed. Either supplied credentials are invalid or the account is inactive
I have using sandbox environment , as my account url starts with ui.sandbox.bingads.microsoft.com/ but when i am trying to fetch the ids of customer and account programmatically using customer management service with getUser or getCustomerInfo then i am…
0 answers
OutOfMemory exception during bulk downloads
I'm intermittently getting OOM exceptions in the java 13.0.20 api during the download to file. I'm confused why it'd be consuming memory at that point, but regardless, are there any practical ideas for avoiding these other than serializing all…
asked 2024-10-24T21:02:10.4266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(163.2, 8%, 25%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDM%3C/text%3E%3C/svg%3E)
Don Mitchell
0
Reputation points
asked 2024-10-24T21:02:10.4266667+00:00
Don Mitchell
0
Reputation points
0 answers
ads bulk api request for enhancement: add sort by or just guarantee a sort by entity id
For bulk downloads, I want to stream the result ordered by id. In the best of all worlds, your request would offer an order by (like google's does) or at least an option to order by entity id.
asked 2024-10-24T20:57:39.4066667+00:00
Don Mitchell
0
Reputation points
asked 2024-10-24T20:57:39.4066667+00:00
Don Mitchell
0
Reputation points
2 answers
Inquiry about Discrepancy between Microsoft Advertising API and UI Data for conversion by goal
Dear Microsoft Support Team, I am reaching out to report an issue I am experiencing with the conversion goal data obtained from the Microsoft Ads platform. Specifically, there is a discrepancy between the conversion values displayed in the Microsoft Ads…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 20%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJ%3C/text%3E%3C/svg%3E)
2 answers
Inquiry about Discrepancy between Microsoft Advertising API and UI Data for conversion by goal
Dear Microsoft Support Team, I am reaching out to report an issue I am experiencing with the conversion goal data obtained from the Microsoft Ads platform. Specifically, there is a discrepancy between the conversion values displayed in the Microsoft Ads…
0 answers
GetUser API Request Returns Authentication Error: 105, InvalidCredentials, `Authentication failed. Either supplied credentials are invalid or the account is inactive`
I am currently experiencing an issue with the GetUser request in the Microsoft Advertising API. Please find the details below: Problem Overview When making a GetUser request, an InvalidCredentials error (error code 105) is returned. Error…
asked 2024-10-15T17:57:22.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 48%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETS%3C/text%3E%3C/svg%3E)
Takuya Sugiyama
0
Reputation points
asked 2024-10-15T17:57:22.5566667+00:00
Takuya Sugiyama
0
Reputation points
0 answers
Unable to Retrieve Reports for CampaignType 'Audience' using Reporting API DestinationUrlPerformanceReportRequest
I am using the Reporting API's DestinationUrlPerformanceReportRequest to retrieve reports. While I can successfully retrieve reports for CampaignType set to "Search & content," I am unable to retrieve reports when CampaignType is set to…
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(307.2, 63%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
0 answers
Bing ads api python
Hi all, I am trying to pull bing ads performance report in python but i am getting below error again and again can anyone please help DOWNLOAD_CAMPAIGN_REPORT: Processing Failed: (<class 'suds.TypeNotFound'>, TypeNotFound("Type not found:…
asked 2024-10-09T17:05:55.8366667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 20%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EUU%3C/text%3E%3C/svg%3E)
Utkarsh upadhyay
20
Reputation points
asked 2024-10-09T17:05:55.8366667+00:00
Utkarsh upadhyay
20
Reputation points
0 answers
Yet another "Invalid client data" error
Please look up the tracking code and let me know what's wrong. Microsoft.BingAds.V13.Reporting.CouldNotSubmitReportingDownloadException: Submit download operation failed. --->…
asked 2024-10-03T08:07:46.93+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(243.2, 26%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBE%3C/text%3E%3C/svg%3E)
Breathe Education DevOps
0
Reputation points
edited the question 2024-10-03T08:09:50.56+00:00
Breathe Education DevOps
0
Reputation points
0 answers
Error after upgrading Microsoft.BingAds.SDK to 13.0.18 due to a Falcon compliance team alert
After upgrading Microsoft.BingAds.SDK from 13.0.11 to 13.0.18 due to a Falcon compliance team alert, we encountered an error when creating a new ServiceClient<ICustomerManagementService> in our code. The exception thrown is like: Message: The…
asked 2024-02-18T12:41:07.5766667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(297.6, 25%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJW%3C/text%3E%3C/svg%3E)
Juyi Wu
35
Reputation points Microsoft Employee
commented 2024-10-03T08:00:46.86+00:00
Breathe Education DevOps
0
Reputation points
1 answer
How to submit an appeal to Microsoft Ads if the button isn't clickable?
I am trying to submit an appeal to have my account unsuspended by Microsoft Ads. When I follow the link provided by Microsoft Ads via email, I cannot click on the button. I tried with different browsers but nothing. Any ideas how to solve this? Or is…
asked 2024-09-18T18:00:04.1933333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 92%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EI1%3C/text%3E%3C/svg%3E)
i2Wealth-1905
0
Reputation points
answered 2024-09-26T21:05:59.1533333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(211.20000000000002, 83%, 30%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAH%3C/text%3E%3C/svg%3E)
Alamgir Hussain
0
Reputation points
0 answers
Parsing WSDL Couldn't load from, adinsight.api.sandbox.bingads.microsoft.com doesn't work
Please help guys , why this sandbox wsdl not loading Fault Code: WSDL Fault String: SOAP-ERROR: Parsing WSDL: Couldn't load from 'https://adinsight.api.sandbox.bingads.microsoft.com/Api/Advertiser/AdInsight/v13/AdInsightService.svc?singleWsdl' : failed…
asked 2024-09-25T13:22:03.36+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 44%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAI%3C/text%3E%3C/svg%3E)
Andrii Izotov
0
Reputation points
edited the question 2024-09-26T10:37:57.02+00:00
romungi-MSFT
46,831
Reputation points Microsoft Employee