25,264 questions with Microsoft Security | Microsoft Entra | Microsoft Entra ID tags
Unable to verify Custom Domain in Azure Active Directory albeit the TXT is valid.
I added a custom domain name to Microsoft Entra Custom Domain Names but it fails to validate albeit the TXT validates using nslookup. See the attached images. How can I get this resolved.
Microsoft Security | Microsoft Entra | Microsoft Entra ID

Tenant lockout
Locked out from a tenant due to misconfiguration of conditional access policy. Tenant has four users, 1 global reader en 3 global administrator Only the user with global reader can login, so can not solve problem. When calling to Microsoft the system…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Can't log in to Azure Portal
When logging in to the Azure Portal, an 8-digit verification code is sent to the Authenticator on my smartphone, but the code required to be entered on the login screen is 6 digits, and an error occurs when verifying. I scanned the barcode and registered…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Not able to find another account with mercoriocorporation.onmicrosoft.com
So basically few days ago we had create an account on Azure with mercoriocorporation.onmicrosoft.com domain and I was owner there. Last week we saw that this account vanished when I check my switch directory tab I am no longer seeing this account there.…
Microsoft Security | Microsoft Entra | Microsoft Entra ID

Unable to Verify Identity for Azure Login – Error 399287
Dear Microsoft Support Team, I can't login to the azure portal, but the billing still continue. I have the same problem as described here:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Azure Graph the last successful login has not been updated immediately and it is taking more than 24 hrs to get it updated in the logs.
We have a script to alert users when their adm account is set to disable. The user has reset his password and logged into MyJITA portal using his adm id, but the lastSuccessfulLogin has not updated. The user logged out and logged back into the MyJITA…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Cant log into Azure as MS Authenticator notifications not coming through
I cannot log into the Azure portal. The portal insists on MFA but the MFA process is just abysmal. My MS Authenticator app is not getting any notifications and neither do I know where to get the "Code" from in this app. When I try to log into…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
I need support from Data Protection team regarding my tenant lockout scenario
I am unable to log into my Microsoft 365 business tentant due to an incomplete MFA process. Since the device registered for second-factor authentication are not getting any MFA prompts, you I am unable to complete the authentication. I am the only Global…
Microsoft Security | Microsoft Entra | Microsoft Entra ID

Global Admin account 2FA error 399287
I'm getting an error while trying to sign in to the tenant. This is the only global admin login for this tenant. "Account cannot be verified. Try again later" Error: Error Code: 399287 Request Id:…
Microsoft Security | Microsoft Entra | Microsoft Entra ID


Microsoft Entra Domain Services (How to tell if we are using it)
We have been paying for Microsoft Entra Domain Services for years. However, I think someone turned this on and it's never been used. It's set up under the primary domain name we use for email, etc. However, it shows 0 users, computers, or groups, and I…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Azure AD B2C Custom Policy runtime X static validator
Hello, We are experiencing a critical issue when creating/updating Azure AD B2C custom policies in our tenant. There seems to be a conflict between the validation service and the runtime engine. Validator Demands Handler: When we define a technical…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
I'm unable to delete my tenant even though I've deprovisioned all licences. What else should I do?
I'm unable to delete my Entra ID tenant. From the "required action" list, the only item left is "delete all license-based subscriptions". However, there are no licences provisioned. Entra ID / Billings / Licences / All products /…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Unable to get bearer token using user assigned managed identity
I am using following endpoint [http://169.254.169.254/metadata/identity/oauth2/token?api-version=2018-02-01&resource=https://storage.azure.com/&client_id=]
Microsoft Security | Microsoft Entra | Microsoft Entra ID

I can not delete my unused Azure tenant
Hello, I have lost one day trying to delete my unused tenant without success. Can anyone help me please ? All the marks are green when i am trying to delete the Azure tenant, i have followed all the documentation guides and help articles that i…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Outlook Calendar for Slack – Users Receiving Admin Approval Error
Hi all, Currently, we’re seeing 4–5 users facing an issue when trying to connect the Outlook Calendar plugin in Slack Apps. They are receiving the following error: I’ve checked in Entra ID under Enterprise Applications > Outlook Calendar for Slack,…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Synchronization Service Manager Export Error (cd-missing-object)
Hello all I have an issue with the Entra Connect Sync Service whereby it errors for several users (cd-missing-object). I have traced this to a group of users that were deleted from on-prem AD but never properly synchronized up because the Entra connect…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
MFA reset / Locked out of Global Admin account
Hello Microsoft Support Team, I’m the only Global Administrator for the tenant: [xxxxxxxx.onmicrosoft.com]. I am locked out of the admin account: [@xxxxxx.onmicrosoft.com] due to an MFA issue – the Microsoft Authenticator app is stuck in a loop and no…
Microsoft Security | Microsoft Entra | Microsoft Entra ID

Hybrid Azure AD Join Failure - Error Phase: discover
We are trying to enroll our pilot devices as Hybrid Azure AD. We have successfully set up GPO policy for device registration and MDM, we have placed our devices in the right OU they have also been added to the right device collection in SCCM but the…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
Entra MFA and Conditional Access Policy with MFA
If users are were setup with per user MFA then a conditional access policy it setup to require MFA will the per user MFA setting cause a problem? Also I see users with Windows Hello and it is not prompting them for MFA and in the logs I see the token was…
Microsoft Security | Microsoft Entra | Microsoft Entra ID

Trying to add a Group to my Enterprise Application on Entra using account with P1 License
I have susbribed to Microsoft Entra ID P1 license and have assigned it to my user. I have created a security Group on Microsoft 365 as well as a Microssoft 365 Group. I am able to assign users to my application but when I try to assign a group to my…
Microsoft Security | Microsoft Entra | Microsoft Entra ID
