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We submitted an "Identity Validation" request for "Trusted Signing Account" more than a week ago and it is stuck at "In Progress" status. The SLA states that verification will take 1-7 days and still no update. Could we get…
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When creating an identity validation request for an individual developer/publisher, the ID verification process at Au10tix's page fails every time with the message "Oops! Something went wrong! Please contact your administrator", with a…
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Hi, I created a new Azure Trusted Signing Account, requested a new Identity Validation, filled the form in etc. Got an automated email to email account one, which contained a validation link which I clicked. That was 17 days ago, and we've not heard…
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My organization is Beijing Kingsoft Security Software Co., Ltd. Our company's official website is [www.ijinshan.com].I encountered a failure when creating Identity validation, and twice I was asked to provide domain purchase invoices or registry…
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Hi, I have applied for a new Identity under Identity validations from Trusted Signing. The application status has not changed from "In Progress" from the past two weeks. I have no way of esclating this situation or getting an update on the…
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Hi, Is there an ETA of when it will be possible to use Trusted Signing for individual? Thanks.
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It seems that although it might be possible to sign the driver with azure trusted signing certificate instead of EV certificate which Microsoft is strongly recommend, It still being required/enforced to have EV certificate available first in order to…
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Hi, I need to use Azure Trusted Signing on a network which is normally isolated from the internet. We have been allowed a firewall router to allow this to work but we need to enter URLs on an 'allowed' list. We only need those required for SignTool with…
I have been attempting to validate my company's identity with the Azure Trusted Signing service. Each attempt has failed with no reason given. My company underwent a name change since inception, so, presumably, that is the issue, but I see no way to…
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I submitted a couple of requested documents for Identity validation but got rejected with no explanation. The documents included articles of incorporation, government issued letter, registration. How do I get explanation for the document rejected since…
Hi, I've been playing this game for weeks and now using Azure is reallllly hurting getting my startup launched. I'm trying to get signing certificate to make our new app installable on windows by alpha users but I'm stuck in this ridiculous process that…
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Hi there, We've submitted an identity validation request for our company quite some time ago and were requested some documents that we provided on 2nd of October. Since then - there is no movement on the status and it stays as "In Progress". …
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Hello, i need some help with the Identity validation which keeps failing. These are the IDs: 04291dfb-68ed-4aa7-ab65-7671096507ea 5f08bd23-c84e-41c0-bf52-f55b505b0a97 There are two more but for those i messed up the email verification. As the requests…
I'm trying to sign an exe and when I run signtool with the command line below, it crashes with no output: signtool.exe sign /v /debug /fd SHA256 /tr "http://timestamp.acs.microsoft.com" /td SHA256 /dlib…
Hi, We've failed identity validation a couple of times and it looks like it might be related to our company being "too young" as far as I can see when looking at the validation data in the Azure portal. Our company is over 15 years old, but…
I'm trying to get usage metrics from trusted monitoring so I can monitor usage before we hit the monthly cap and start being billed extra. I am following the instructions to store logs from trusted signing within the Azure storage account as defined here…
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I have created a "Trusted Signing Account" in Azure. When I go to the "Validate ID" section, the "New ID" button is disabled. Below that, I see the message "Unable to fetch data." As for permissions, the necessary…
I submitted the request for Identity Validation and it was approved after the verification. When I created the Certificate Profile, the validity is only 3 days for the Profile Type "Public Trust" and 7 days for Profile Type "Public Trust…
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I was wondering if you could help me, I’ve been trying to get the Trusted Signing platform setup and running, but my Organization Identity Validation has been stuck in progress for over a week. Would you be able to provide any insight into what might…
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Identity Validation IDs: e09ed835-4a42-44b6-a198-14beaa8f885d (Failed after submitting document 3 times) 3ffaa143-a724-4d0a-a5f0-a2ebcfc8f478 (Failed without any chance to submit anything) db35dcc2-545a-4945-8a65-02f544ffca6f (Failed without any…
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