2,985 questions with Microsoft Partner Center-related tags

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2 answers

Developer account stuck in unverified state; Partner Center redirects all support links to Engage Center

My Windows developer account is stuck in an unverified state. The verification pages (payout, tax, legal info, publisher identity) do not appear anywhere in the Apps & Games workspace. My app submission is blocked with the message “You can’t submit…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

762 questions
asked 2026-05-20T16:05:29.25+00:00
Rick Duncan 0 Reputation points
answered 2026-05-20T16:07:33.76+00:00
Chowdhury, Sayantan (Cognizant) 0 Reputation points
1 answer

Moving a verified Entra application publisher to a new legal entity

Hi Team, Can we start with publisher verification under entity A I have today, and later migrate/transfer the Microsoft-published app and verified publisher identity to the future to entity B ? Example from the BVI legal to India entity

Microsoft Partner Center | Other
asked 2026-05-20T07:27:46.1833333+00:00
Prateek Jaiswal 0 Reputation points
commented 2026-05-20T07:51:18.6933333+00:00
Prateek Jaiswal 0 Reputation points
2 answers

Partner Center : Product submission : In draft : stuck on a single incomplete section

We have been trying to submit product release details for a game. We have managed to enter all the relevant details (10 different languages, a host of images and videos, texts etc.), upload the package and have all sections marked 'Complete.' However,…

Microsoft Partner Center API
Microsoft Partner Center API

API access and integration with Microsoft Partner Center for managing partner data

762 questions
asked 2025-06-24T22:39:02.93+00:00
BELIMEDO 5 Reputation points
answered 2026-05-20T04:22:20.6666667+00:00
Hudson Barry 0 Reputation points
2 answers

AU10TIX verification failed, prompting that the voucher is invalid/the number of attempts has been exhausted. Please reset my verification request or provide other verifiable methods.

When I used AU10TIX to obtain a verifiable ID, after uploading my ID and facial recognition, it remained at 0% after submission, followed by a prompt saying 'Your verification process cannot be completed, please resubmit the file'. I have tried multiple…

Microsoft Partner Center | Other
asked 2026-05-20T02:37:50.1533333+00:00
virwork 0 Reputation points
answered 2026-05-20T03:46:53.3433333+00:00
virwork 0 Reputation points
1 answer

No attempts remaining. Please present your VC using the QR code above or contact your provider for assistance

While attempting to complete the identity verification processes with Au10Tix I ran out of attempts. Now I just get the error "No attempts remaining. Please present your VC using the QR code above or contact your provider for assistance." I am…

Microsoft Partner Center | Other
asked 2026-05-20T03:21:06.9066667+00:00
virwork 0 Reputation points
answered 2026-05-20T03:21:24.9133333+00:00

AI answer

1 answer

Unable to sign up for the Microsoft AI Cloud Partner Program

To allow users of our web app to register with Entra ID, I've created a tenant, added a custom domain, set it as primary domain, and registered an application. It works and users can register/login with their Microsoft accounts. However, we are still…

Microsoft Partner Center | Other
asked 2023-11-14T10:02:02.6333333+00:00
Marty 30 Reputation points
answered 2026-05-19T19:15:43.7666667+00:00
Seablast 0 Reputation points
1 answer

Partner Center Enrollment Blocked – Trust Code 715-123160 – Requesting Manual Review

Hello Microsoft Support Team, Our company in Kuwait is attempting to enroll as a Cloud Solution Provider (CSP), but our registration has been hard-blocked by the automated trust check system.Because our enrollment is blocked at this preliminary stage, no…

Microsoft Partner Center | Other
asked 2026-05-19T16:19:56.66+00:00
Hatim Tanda 0 Reputation points
answered 2026-05-19T16:20:10.2566667+00:00

AI answer

0 answers

I'm trying to become a microsoft partner, however enrollment keeps getting blocked.

I'm trying to become a microsoft partner, however enrollment keeps getting blocked and no workspaces are created so i cant contact support via the AI assistant. I have a reference number which was supplied with the blocked request but no way to submit it…

Microsoft Partner Center | Other
asked 2026-05-19T14:21:02.9333333+00:00
Seablast 0 Reputation points
0 answers

Unable to access the hardware developer dashboard but The account verification status is Authorized. And unable to submit work orders through standard channels due to tenant issues.

I use ******@htsign.onmicrosoft.com The hardware developer account registration and verification for Microsoft partners have been completed Confirmed account verification status as below Legal Info Review Status: Authorized; 2. EV code signing…

Microsoft Partner Center | Other
asked 2026-05-19T09:41:06.99+00:00
pan bo 0 Reputation points
0 answers

Why my certification is not showing in my company portal even after linking company mail with Microsoft Learn Membership?

Sign Up for Partner University Access, I completed this with my company mail ID, still its not reflecting in my company portal, its been 2 to 3 months since I did this procedure. Kindly someone help me with this. Thanks.

Microsoft Partner Center | Other
asked 2026-05-19T07:33:19.27+00:00
Saranya P 0 Reputation points
edited the question 2026-05-19T09:21:41.14+00:00
Gérard Oomens 122.6K Reputation points Volunteer Moderator
1 answer

Unable to complete enrollment for microsoft edge add on developer program

Iam trying to setup a new edge add on program for my organization. Microsfoft require a MSA to set the account in partner portal (https://partner.microsoft.com/dashboard/v2/home) . So I tried using my GitHub account to log in and enroll in the program.…

Microsoft Partner Center | Other
asked 2026-05-18T20:22:37.0233333+00:00
Thomas K 0 Reputation points
edited the question 2026-05-19T02:54:34.6433333+00:00
Jack Dang (WICLOUD CORPORATION) 18,310 Reputation points Microsoft External Staff Moderator
1 answer

Access restricted https://partner.microsoft.com/dashboard/hardware/submissions

Access restricted https://partner.microsoft.com/dashboard/hardware/submissions We're sorry, you don't have permission to access this page because your Partner Center account has been deactivated. For assistance, please contact your Partner Center…

Microsoft Partner Center | Other
asked 2026-05-18T06:41:26.3866667+00:00
pengfei wu 0 Reputation points
answered 2026-05-19T01:02:55.5333333+00:00
Shikha Ghildiyal 7,250 Reputation points Microsoft Employee Moderator
0 answers

Microsoft Partner Center

We have tried for over a year to get our kernel mode driver signed by Microsoft so we can ship our products with the latest drivers. It has been one obstacle after another, and we have had to purchase two EV code signing certificates because errors were…

Microsoft Partner Center | Other
asked 2026-05-18T19:33:28.27+00:00
VoodooSoftLLC 0 Reputation points
1 answer

Partner Center account has been deactivated

I just want to digital sign our mini-driver through https://developer.microsoft.com/en-us/dashboard/hardware as before, but got no matter I change to other accounts to sign-in, same error.

Microsoft Partner Center | Other
asked 2026-03-12T02:44:30+00:00
Ftsafe FETIAN 0 Reputation points
commented 2026-05-18T11:06:36.18+00:00
Abro 0 Reputation points
1 answer

Publisher verification rejected with no information

Hi, I’m reaching out because we’re stuck on the Business Verification step for our publisher profile (Seller ID 93992030). There's no information on why the verification fails. We have already uploaded invoice for the domain but with no success on the…

Microsoft Partner Center | Other
asked 2026-05-14T12:05:18.16+00:00
Mehmed 0 Reputation points
commented 2026-05-18T10:56:28.8333333+00:00
Mehmed 0 Reputation points
0 answers

Cannot access my personal directory in MS Partner Center

Hi, I've had for a long time a personal account which I used to publish games in the Windows App Store, manage my tax info etc. Recently I have been trying to access this account in partner center, but I cannot switch to the personal directory. It…

Microsoft Partner Center | Other
asked 2025-10-28T04:19:36.95+00:00
Marco 25 Reputation points
commented 2026-05-18T07:20:06.7066667+00:00
Pylo 0 Reputation points
0 answers

Partner Center identity verification rejected with no Fix now button and no support workspace

We are trying to enroll in the Microsoft Windows Hardware Developer Program, but the Partner Center Legal Info verification is blocked. Current situation: Legal Info shows: Identity verification rejected There is no “Fix now” button There is no…

Microsoft Partner Center | Other
asked 2026-05-18T06:16:43.39+00:00
Zheng Huang 0 Reputation points
1 answer

My Microsoft Store developer account did not receive the payment for February's earnings, and currently, no payment plan has been generated for March's earnings either.

My Microsoft Store developer account did not receive the payment for February's earnings, and currently, no payment plan has been generated for March's earnings either. I previously submitted a support ticket regarding this issue last month, but it has…

Microsoft Partner Center | Other
asked 2026-05-14T03:11:42.06+00:00
节龙 陈 0 Reputation points
answered 2026-05-17T13:11:23.2233333+00:00
Somil Jain 660 Reputation points
1 answer

Please Assist - Error Applying for Microsoft AI Cloud Partner Program

Hello, I work for a startup in the industrial / manufacturing software space. We have many customers that use sharepoint and are hoping to join the Microsoft AI Cloud Partner Program. Upon registering with a valid DUNS number, I repeatedly get the…

Microsoft Partner Center | Other
asked 2026-05-14T14:48:43.0633333+00:00
Ross Arkin 0 Reputation points
answered 2026-05-17T11:10:27.8133333+00:00
Somil Jain 660 Reputation points
0 answers

Our company is facing an existential crisis. Without obtaining Windows driver signing, we will be forced to cease all operations by 2026. This is a matter of the utmost urgency, and we are requesting immediate assistance to prevent a catastrophic business

Our company is facing an existential crisis. Without obtaining Windows driver signing, we will be forced to cease all operations by 2026. This is a matter of the utmost urgency, and we are requesting immediate assistance to prevent a catastrophic…

Microsoft Partner Center | Other
asked 2025-09-15T07:11:39.7266667+00:00
DongYeon Seo 0 Reputation points
commented 2026-05-15T16:12:38.9733333+00:00
Persian mark Halili 0 Reputation points