9,310 questions
9,310 questions with Microsoft Security | Microsoft Authenticator tags
0 answers
[Article] Managing apps and services connected to our Microsoft Accounts
As we sign into apps and websites, and other services, using our Microsoft Accounts. We are asked if we want these services to obtain basic information from our Microsoft Accounts, so we can use their services. This happens mostly with games such as…
Microsoft Security | Microsoft Authenticator
asked 2025-07-05T10:06:36.48+00:00
Nathan Roberts (SN)
1,006
Reputation points
Volunteer Moderator
edited the question 2025-07-05T10:52:58.0533333+00:00
Nathan Roberts (SN)
1,006
Reputation points
Volunteer Moderator
1 answer
Cannot Sign In to Azure Portal – Authenticator App Not Receiving MFA Request and No Backup Options
I am currently unable to sign in to the Azure Portal. I can successfully sign in to other Microsoft services such as the account management page, but when I try to access the Azure Portal, the Microsoft Authenticator app does not receive the MFA request,…
Microsoft Security | Microsoft Authenticator
9,310 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(6.4, 5%, 10%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ET%3C/text%3E%3C/svg%3E)
1 answer
Two-factor problem
I'm in a bit of a crisis and hoping someone here has experience with this specific scenario. I'm the sole administrator for my organization's Microsoft 365 tenant, and I've lost my cell phone, which unfortunately had my authenticator app (Microsoft…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-03T19:27:02.6233333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(220.8, 19%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBB%3C/text%3E%3C/svg%3E)
Barraca Balerio
0
Reputation points
answered 2025-07-05T10:07:33.3266667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(169.60000000000002, 74%, 26%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EN%3C/text%3E%3C/svg%3E)
NoOneCan
1,060
Reputation points
Volunteer Moderator
1 answer
Problem with loggint to school account
I had old phone with downloaded Microsoft Authenticator and I was logged to my school account on that phone, however my phone broke down and I am not able to log into my school account on my new phone, because Microsoft Authenticator is asking for the…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-05T07:39:48.9433333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 47%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBP%3C/text%3E%3C/svg%3E)
Bobak Peter
0
Reputation points
answered 2025-07-05T08:08:49.0633333+00:00
NoOneCan
1,060
Reputation points
Volunteer Moderator
0 answers
How do I log in a new account into Authenticator without having to authenticate when I can’t login to Authenticator?
I switched to a new phone. Whenever I need to authenticate myself using my login, I’m asked to input the code from Authenticator…..I can’t login to Authenticator without having to authenticate when I can’t login to Authenticator…..it’s very frustrating.…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-04T17:50:39.5066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(150.4, 28.999999999999996%, 24%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMH%3C/text%3E%3C/svg%3E)
Mark Hosemann
0
Reputation points
asked 2025-07-04T17:50:39.5066667+00:00
Mark Hosemann
0
Reputation points
0 answers
When I try to log in to authenticator app to create a pass key ,it asked me enter the code displayed in the authenticator app.where can i find the code
When I try to log in to authenticator app to create a pass key ,it asked me enter the code displayed in the authenticator app.where can i find the code
Microsoft Security | Microsoft Authenticator
9,310 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 86%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
how to reset password for screen lock, no internet
My HP 800, Windows 11 computer has blocked my internet broadband connection, wi-fi won't start either, and my password has been changed. I am 82 and almost computer illiterate and would like help to reset the password and get back into my computer. I…
Microsoft Security | Microsoft Authenticator
9,310 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(227.2, 9%, 32%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKW%3C/text%3E%3C/svg%3E)
0 answers
Installed Microsoft Authenticator App on new phone and lost access to all accounts synced
I lost my phone and when I installed Microsoft Authenticator App on new phone, app does not have Instagram 2FA which I had on previous phone. Why?
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-04T12:26:11.8066667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(249.60000000000002, 21%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMA%3C/text%3E%3C/svg%3E)
Muhammad Asad
0
Reputation points
asked 2025-07-04T12:26:11.8066667+00:00
Muhammad Asad
0
Reputation points
1 answer
Authenticator login issue
Dear Sir, I have a problem with the authenticator app. I cannot login to my onedrive account since the authentication app does not show the number when I login to my microsoft account. I cannot connect with customer service, so please call me to get…
Microsoft Security | Microsoft Authenticator
9,310 questions
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(105.60000000000001, 63%, 20%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(32, 54%, 13%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ESN%3C/text%3E%3C/svg%3E)
1 answer
One of the answers was accepted by the question author.
I need folders in the Microsoft Authenticator app. I have over 50 entries on the main page and need to organize them under folders there.
I have over 50 entries on my Microsoft authenticator page. Although I can search for a specific entry, I need to be able to organize them under folders. I see no way to create a folder in that main page. I’m sure others would appreciate this capability.
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2023-11-28T23:26:11.55+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(256, 36%, 34%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EBF%3C/text%3E%3C/svg%3E)
bill Fisher
35
Reputation points
commented 2025-07-04T11:08:21.7633333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(60.8, 88%, 15%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAA%3C/text%3E%3C/svg%3E)
Abby Anderson
0
Reputation points
2 answers
Unable to Login to Admin Account Due to MFA Loop – Need Help Resetting MFA
Hello, I’m encountering an issue where I cannot log into my Microsoft admin account for my non-profit organization. When I try to sign in, I’m stuck in a Multi-Factor Authentication (MFA) loop. Unfortunately, I wasn’t able to fully configure MFA before…
Microsoft 365 and Office | Install, redeem, activate | For business | Windows
Microsoft Security | Microsoft Entra | Microsoft Entra ID
25,130 questions
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-01-05T06:30:06.49+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(217.60000000000002, 53%, 31%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKS%3C/text%3E%3C/svg%3E)
Kamal Shrestha
0
Reputation points
commented 2025-07-04T09:55:50.5566667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 85%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ETT%3C/text%3E%3C/svg%3E)
Taiwo Tella
0
Reputation points
0 answers
Can't access LinkedIn due to lost microsoft authenticator
Hi, I’m unable to access my LinkedIn account because I had set up two-step verification with the Microsoft Authenticator app, which I’ve now deleted. I no longer have access to the codes and did not save any backup codes or add an alternate verification…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-04T08:52:10.69+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(201.6, 47%, 29%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EAG%3C/text%3E%3C/svg%3E)
Aditya gupta
0
Reputation points
asked 2025-07-04T08:52:10.69+00:00
Aditya gupta
0
Reputation points
2 answers
Authentication app on a new phone has logged me out of Instgram
I recently lost my phone but I’m now on a new device. I have gotten back into the Microsoft authentication app through my school email but previous accounts such as my Instagram account that was once linked to the authentication app and not showing…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2022-03-18T15:30:20.917+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(281.6, 42%, 37%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EHC%3C/text%3E%3C/svg%3E)
Holly Clark (Student)
1
Reputation point
commented 2025-07-04T04:26:53.19+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(134.4, 46%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EKK%3C/text%3E%3C/svg%3E)
Kaif Khan
0
Reputation points
3 answers
Trying to log into azure portal and stuck on Portal MFA Enforcement screen
I have an azure portal that is billing my credit card for services. I am trying to sign into my portal. I am the admin and the only user. My admin account is tied to my personal hotmail address. I can access my hotmail account in outlook.live.com, so I…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-01T14:03:59.23+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(44.800000000000004, 24%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERA%3C/text%3E%3C/svg%3E)
Rob Anstee
60
Reputation points
answered 2025-07-04T03:52:38.45+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(291.2, 90%, 38%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EVA%3C/text%3E%3C/svg%3E)
Vivek Acharya
0
Reputation points
1 answer
How do I get my authenticator to verify my account?
I'm trying to get into my workday account, and it will give me a code to put into Microsoft authenticator, but nothing happens. When I open and sign into the authenticator app, it shows the email address for my workday account but no where to type a code…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-04T03:31:41.61+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(176, 86%, 27%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERW%3C/text%3E%3C/svg%3E)
Rebecca Ward
0
Reputation points
answered 2025-07-04T03:45:10.89+00:00
EmilyS_726
330
Reputation points
Volunteer Moderator
0 answers
Need help changing my alias (@xboxlivefamily.com account alias)
I currently unable to change my primary alias on my Microsoft account. My account was made back in 2013 on the Xbox 360, and it has ...@xboxlivefamily.com as the domain. I do not want that as the email associated with the account anymore and would rather…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-04T01:08:51.2966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(121.6, 68%, 21%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ERC%3C/text%3E%3C/svg%3E)
Riley Colt
0
Reputation points
asked 2025-07-04T01:08:51.2966667+00:00
Riley Colt
0
Reputation points
0 answers
Cómo inicio sesión en mi cuenta profesional si la aplicación Microsoft Autenticator no me arroja ningún código para inciar sesión en mi cuenta profesional? Se puede restablecer el inicio por Microsoft Autenticator?
Cambié de telefono y al momento de instalar la app de Microsoft Autenticator ya no pude iniciar sesión en mi cuenta profesional de microsoft. Cuando intento iniciar sesión me pide un código que Microsoft Autenticator no genera y no me da opción para…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-03T23:50:31.3133333+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 92%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EDA%3C/text%3E%3C/svg%3E)
David Alejandro De Anda Lopez
0
Reputation points
asked 2025-07-03T23:50:31.3133333+00:00
David Alejandro De Anda Lopez
0
Reputation points
0 answers
Unable to Sign into Microsoft Online from University Account
Experiencing difficulties signing into Microsoft Online using a university account. Upon attempting to sign in, the process automatically redirects to a work tenant, preventing further access. Assistance is needed to resolve this issue to gain access to…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-03-24T13:23:43.14+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(48, 4%, 14%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECB%3C/text%3E%3C/svg%3E)
Cate Balfour-Ogilvy
0
Reputation points
commented 2025-07-03T23:36:16.7966667+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(304, 99%, 39%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3ECG%3C/text%3E%3C/svg%3E)
Christopher Gaydosh
0
Reputation points
2 answers
One of the answers was accepted by the question author.
Microsoft Authenticator says that the Lock Screen has changed and I can't re-enable my account on Authenticator.
I am receiving the following message (which appears just below the one-time password codes) when logging into my Authenticator account: "Re-enable phone sign-in. Sign in without a password" >> When clicking on this option, the APP warns…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2023-07-19T17:23:33.98+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(262.40000000000003, 90%, 35%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EJA%3C/text%3E%3C/svg%3E)
Jose Augusto Jr
105
Reputation points
answered 2025-07-03T20:39:00.5+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(275.2, 54%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYC%3C/text%3E%3C/svg%3E)
Yücel Kaya
0
Reputation points
0 answers
No access to email due to authenticator
Good day, I had issues with my phone and had to factory reset it, however I'm not able to login to my outlook email due to not receiving the code on the authenticator, I received email on this email to verify the account which I have then it asked for…
Microsoft Security | Microsoft Authenticator
9,310 questions
asked 2025-07-03T18:19:11.81+00:00
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(140.8, 12%, 23%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EMO%3C/text%3E%3C/svg%3E)
Muna Osman. O
0
Reputation points
asked 2025-07-03T18:19:11.81+00:00
Muna Osman. O
0
Reputation points