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Wave execution notifications

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The Wave execution notifications feature uses business events and the Action center to deliver notifications that are related to wave execution. It lets you specify the types of events that generate notifications, the warehouses that generate them, and the users who receive them.

The Show messages button (bell symbol) on the right side of the navigation bar indicates when an Action center message is available for the current user. The user can select the Show messages button to open the Action center and review the messages.

Business events occur when business processes are run. Business processes are made up of tasks. During a business process, the users who participate in it perform business actions to complete those tasks. Business events provide a mechanism that lets external systems receive notifications from finance and operations applications. In this way, the systems can perform business actions in response to the business events. Learn more in Business events overview.

Turn the Wave execution notifications feature on or off

To use this feature, it must be turned on for your system. As of Supply Chain Management version 10.0.25, the feature is turned on by default. As of Supply Chain Management version 10.0.29, the feature is mandatory and can't be turned off. If you're running a version older than 10.0.29, then admins can turn this functionality on or off by searching for the Wave execution notifications feature in the Feature management workspace.

Scenario: Send wave batch execution notifications to the Action center

This scenario shows the end-to-end flow for sending notifications about wave batch execution errors to a specific role via the Action center.

Make demo data available

To follow this scenario, you must have demo data installed, and you must select the USMF legal entity.

Make sure that waves are run in batch mode

  1. Go to Warehouse management > Setup > Warehouse management parameters.
  2. On the Wave processing FastTab, set the Process waves in batch option to Yes.

Note

If you want to disable wave batch execution notifications, set the Disable wave processing batch notifications option to Yes.

Configure a wave notification policy

Wave notification policies define the types of notifications that are sent and the users who are notified.

  1. Go to Warehouse management > Setup > Waves > Wave notification policies.

  2. Create a record that has the following settings:

    • Wave notification policy: 24BatchError

    • Description: Warehouse 24 wave batch error

    • Send notification on: Error only

    • To role: System administrator

      Note

      Because this scenario uses demo data, the System administrator role is selected for the sake of simplicity. Therefore, because you're signed in as a system administrator user, you will receive the notifications. However, in practice, you should usually select a more specific role to notify about wave batch execution errors, such as Warehouse manager.

  3. On the Action Pane, select Save.

Configure a wave template

Wave templates let you link specific instances of wave methods to corresponding wave label templates.

  1. Go to Warehouse management > Setup > Waves > Wave templates.
  2. In the list pane, set the Wave template type field to Shipping, and then select the 24 Shipping Default wave template for warehouse 24.
  3. On the General FastTab, set the Wave notification policy field to 24BatchError.

Configure a work template

Work templates are used during wave execution to generate work. For this scenario, wave execution should trigger an error. By setting the work template query to use a nonexistent warehouse, you will ensure that wave execution fails and therefore sends a notification.

  1. Go to Warehouse management > Setup > Work > Work templates.

  2. In the list pane, set the Work template type field to Sales orders and then select the 24 SO Stage work template for warehouse 24.

  3. On the Action Pane, select Edit query.

  4. In the query editor dialog box, on the Range tab, edit the following row (or add it if it doesn't exist):

    • Table: Temporary work transactions
    • Derived table: Temporary work transactions
    • Field: Warehouse
    • Criteria: Change the value from 24 to Error.

  5. Select OK, and confirm the change.

Create a sales order and release it to the warehouse

  1. Go to Sales and marketing > Sales order > All sales orders.

  2. Create a sales order that has the following settings:

    • Customer account: US-001
    • Warehouse: 24

  3. On the Sales order lines FastTab, add a sales order line that has the following settings:

    • Item number: A0001
    • Quantity: 10

    Note

    These items and quantities are only examples. The specified warehouse must contain enough stock.

  4. While the new line is still selected on the Sales order lines FastTab, select Inventory > Reservation on the toolbar.

  5. On the Reservation page, on the Action Pane, select Reserve lot. Then close the page.

  6. On the Action Pane, on the Warehouse tab, select Release to warehouse.

Notifications from wave batch job execution

Depending on the setup of your business events, you will eventually receive a notification about wave execution failure. The Action center message will resemble the following example and will include a link to the wave that failed.

Error during wave execution
An error occurred while executing wave USMF-000000001.
Last messages: No Work was created for Wave USMF-000000001.

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Active

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