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Change the quantity of licenses in a customer subscription

  • Article

Applies to: Partner Center | Partner Center operated by 21Vianet | Partner Center for Microsoft Cloud for US Government

Updates a subscription to increase or decrease the quantity of licenses.

Prerequisites

  • Credentials as described in Partner Center authentication. This scenario supports authentication with both standalone App and App+User credentials.

  • A customer ID (customer-tenant-id). If you don't know the customer's ID, you can look it up in Partner Center by selecting the Customers workspace, then the customer from the customer list, then Account. On the customer's Account page, look for the Microsoft ID in the Customer Account Info section. The Microsoft ID is the same as the customer ID (customer-tenant-id).

  • A subscription ID.

C#

To change the quantity of a customer's subscription, first get the subscription, then change the subscription's Quantity property. Once the change is made, use your IAggregatePartner.Customers collection and call the ById() method. Then call the Subscriptions property, followed by the ById() method. Then, finish by calling the Patch() method.

// IAggregatePartner partnerOperations;
// var customerId;
// var subscriptionId;

//retrieving the subscription, for the purpose of the sample
ResourceCollection<Subscription> customerSubscriptions = partnerOperations.Customers.ById(selectedCustomerId).Subscriptions.Get();
Subscription selectedSubscription = customerSubscriptions.Items.FirstOrDefault(sub => sub.Status == SubscriptionStatus.Active);

//update selected subscription,
selectedSubscription.Quantity++;

var updatedSubscription = partnerOperations.Customers.ById(selectedCustomerId).Subscriptions.ById(selectedSubscription.Id).Patch(selectedSubscription);

Sample: Console test app. Project: PartnerSDK.FeatureSample Class: UpdateSubscription.cs

REST request

Request syntax

Method Request URI
PATCH {baseURL}/v1/customers/{customer-tenant-id}/subscriptions/{subscription-id} HTTP/1.1

URI parameter

This table lists the required query parameter to change the quantity of the subscription.

Name Type Required Description
customer-tenant-id guid Y A GUID corresponding to the customer.
subscription-id guid Y A GUID corresponding to the subscription.

Request headers

For more information, see Partner Center REST headers.

Request body

A full Subscription resource is required in the request body. Ensure that the Quantity property has been updated.

Request example

PATCH https://api.partnercenter.microsoft.com/v1/customers/<customer-tenant-id>/subscriptions/<id-for-subscription> HTTP/1.1
Authorization: Bearer <token>
Accept: application/json
MS-RequestId: ca7c39f7-1a80-43bc-90d8-ee7d1cad3831
MS-CorrelationId: aaaa0000-bb11-2222-33cc-444444dddddd
Content-Type: application/json
Content-Length: 1029
Expect: 100-continue
Connection: Keep-Alive

{
    "Id": "83ef9d05-4169-4ef9-9657-0e86b1eab1de",
    "FriendlyName": "nickname",
    "Quantity": 2,
    "UnitType": "none",
    "ParentSubscriptionId": null,
    "CreationDate": "2015-11-25T06:41:12Z",
    "EffectiveStartDate": "2015-11-24T08:00:00Z",
    "CommitmentEndDate": "2016-12-12T08:00:00Z",
    "Status": "active",
    "AutoRenewEnabled": false,
    "BillingType": "none",
    "PartnerId": null,
    "ContractType": "subscription",
    "OrderId": "6183db3d-6318-4e52-877e-25806e4971be",
    "Attributes": {
        "Etag": "<etag>",
        "ObjectType": "Subscription"
    }
}

Request example for new commerce subscription to reduce quantity

Note

The new commerce experiences for license-based services include many new capabilities and are available to all Cloud Solution Provider (CSPs). For more information, see new commerce experiences overview.

License quantity can only be reduced within 7 days of purchase or renewal of a subscription, except where otherwise required by law. Similarly, licenses added at midterm can also only be reduced within 7 days.

To determine if your subscription allows a decrease, refer to Get a subscription by ID - Partner app developer and the refundableQuantity field in the API request.

PATCH https://api.partnercenter.microsoft.com/v1/customers/<customer-tenant-id>/subscriptions/<subscription-id> HTTP/1.1 
Authorization: Bearer <token> 
Accept: application/json 
MS-RequestId: ca7c39f7-1a80-43bc-90d8-ee7d1cad3831 
MS-CorrelationId: aaaa0000-bb11-2222-33cc-444444dddddd 
Content-Type: application/json 
Content-Length: 1029 
Expect: 100-continue 
Connection: Keep-Alive 
 
{ 
    "id": "aaaa0a0a-bb1b-cc2c-dd3d-eeeeee4e4e4e", 
    "offerId": "CFQ7TTC0LH18:0001:CFQ7TTC0K971", 
    "offerName": "Microsoft 365 Business Basic", 
    "friendlyName": "Microsoft 365 Business Basic", 
    "productType": { 
        "id": "OnlineServicesNCE", 
        "displayName": "OnlineServicesNCE" 
    }, 
    "quantity": 1, // original value = 10 
    "unitType": "Licenses", 
    "hasPurchasableAddons": false, 
    "creationDate": "2021-01-14T16:57:15.0966728Z", 
    "effectiveStartDate": "2021-01-14T16:57:14.498252Z", 
    "commitmentEndDate": "2022-01-13T00:00:00Z", 
    "status": "active",  
    "autoRenewEnabled": true,  
    "isTrial": false, 
    "billingType": "license", 
    "billingCycle": "monthly", 
    "termDuration": "P1Y", 
    "renewalTermDuration": "", 
    "refundOptions": [ 
        { 
            "type": "Full", 
            "expiresAt": "2021-01-15T00:00:00Z" 
        } 
    ], 
    "isMicrosoftProduct": true, 
    "partnerId": "", 
    "attentionNeeded": false, 
    "actionTaken": false, 
    "contractType": "subscription", 
    "links": { 
        "product": { 
            "uri": "/products/CFQ7TTC0LH18?country=US", 
            "method": "GET", 
            "headers": [] 
        }, 
        "sku": { 
            "uri": "/products/CFQ7TTC0LH18/skus/0001?country=US", 
            "method": "GET", 
            "headers": [] 
        }, 
        "availability": { 
            "uri": "/products/CFQ7TTC0LH18/skus/0001/availabilities/CFQ7TTC0K971?country=US", 
            "method": "GET", 
            "headers": [] 
        }, 
        "self": { 
            "uri": "/customers/d8202a51-69f9-4228-b900-d0e081af17d7/subscriptions/aaaa0a0a-bb1b-cc2c-dd3d-eeeeee4e4e4e", 
            "method": "GET", 
            "headers": [] 
        } 
    }, 
    "publisherName": "Microsoft Corporation", 
    "refundableQuantity": { 
        "totalQuantity": 10, 
        "details": [ 
            { 
                "quantity": 10, 
                "allowedUntilDateTime": "2021-01-24T20:39:17.182697Z" 
            } 
        ] 
    }, 
    "orderId": "34b37d7340cc", 
    "attributes": { 
        "objectType": "Subscription" 
    } 
}

REST response

If successful, this method returns an HTTP status 200 status code and updated subscription resource properties in the response body.

Response success and error codes

Each response returns an HTTP status code that indicates success or failure and additional debugging information. Use a network trace tool to read the status code, error type, and additional parameters. For the full list, see Error Codes.

When the patch operation takes longer than the expected time, the Partner Center sends an HTTP status 202 status code and a location header that points to where to retrieve the subscription. You can query the subscription periodically to monitor the status and quantity changes.

Response examples

Response example #1

Successful request with an HTTP status 200 status code:

PATCH https://api.partnercenter.microsoft.com/v1/customers/<customer-tenant-id>/subscriptions/<subscriptionID> HTTP/1.1
Authorization: Bearer <token>
Accept: application/json
MS-Contract-Version: v1
MS-RequestId: ca7c39f7-1a80-43bc-90d8-ee7d1cad3831
MS-CorrelationId: aaaa0000-bb11-2222-33cc-444444dddddd
Content-Type: application/json
Content-Length: 1029
Expect: 100-continue
Connection: Keep-Alive

{
    "Id": "83ef9d05-4169-4ef9-9657-0e86b1eab1de",
    "FriendlyName": "nickname",
    "Quantity": 2,
    "UnitType": "none",
    "ParentSubscriptionId": null,
    "CreationDate": "2015-11-25T06:41:12Z",
    "EffectiveStartDate": "2015-11-24T08:00:00Z",
    "CommitmentEndDate": "2016-12-12T08:00:00Z",
    "Status": "active",
    "AutoRenewEnabled": false,
    "BillingType": "none",
    "PartnerId": null,
    "ContractType": "subscription",
    "Links": {
        "Offer": {
            "Uri": "/v1/offers/0CCA44D6-68E9-4762-94EE-31ECE98783B9",
            "Method": "GET",
            "Headers": []
        },
        "Entitlement": {
            "Uri": "/entitlements?key=<key>",
            "Method": "GET",
            "Headers": []
        },
        "Self": {
            "Uri": "/subscriptions?key=<key>",
            "Method": "GET",
            "Headers": []
        }
    },
    "OrderId": "6183db3d-6318-4e52-877e-25806e4971be",
    "Attributes": {
        "Etag": "<etag>",
        "ObjectType": "Subscription"
    }
}

Response example #2

Successful request with an HTTP status 202 status code:

PATCH https://api.partnercenter.microsoft.com/v1/customers/<customer-tenant-id>/subscriptions/<subscription-id> HTTP/1.1 
Authorization: Bearer <token> 
Accept: application/json 
MS-RequestId: ca7c39f7-1a80-43bc-90d8-ee7d1cad3831 
MS-CorrelationId: aaaa0000-bb11-2222-33cc-444444dddddd 
Content-Type: application/json 
Content-Length: 1029 
Expect: 100-continue 
Connection: Keep-Alive 
 
{ 
    "id": "aaaa0a0a-bb1b-cc2c-dd3d-eeeeee4e4e4e", 
    "offerId": "CFQ7TTC0LH18:0001:CFQ7TTC0K971", 
    "offerName": "Microsoft 365 Business Basic", 
    "friendlyName": "Microsoft 365 Business Basic", 
    "productType": { 
        "id": "OnlineServicesNCE", 
        "displayName": "OnlineServicesNCE" 
    }, 
    "quantity": 1, // original value = 10 
    "unitType": "Licenses", 
    "hasPurchasableAddons": false, 
    "creationDate": "2021-01-14T16:57:15.0966728Z", 
    "effectiveStartDate": "2021-01-14T16:57:14.498252Z", 
    "commitmentEndDate": "2022-01-13T00:00:00Z", 
    "status": "active",  
    "autoRenewEnabled": true,  
    "isTrial": false, 
    "billingType": "license", 
    "billingCycle": "monthly", 
    "termDuration": "P1Y", 
    "renewalTermDuration": "", 
    "refundOptions": [ 
        { 
            "type": "Full", 
            "expiresAt": "2021-01-15T00:00:00Z" 
        } 
    ], 
    "isMicrosoftProduct": true, 
    "partnerId": "", 
    "attentionNeeded": false, 
    "actionTaken": false, 
    "contractType": "subscription", 
    "links": { 
        "product": { 
            "uri": "/products/CFQ7TTC0LH18?country=US", 
            "method": "GET", 
            "headers": [] 
        }, 
        "sku": { 
            "uri": "/products/CFQ7TTC0LH18/skus/0001?country=US", 
            "method": "GET", 
            "headers": [] 
        }, 
        "availability": { 
            "uri": "/products/CFQ7TTC0LH18/skus/0001/availabilities/CFQ7TTC0K971?country=US", 
            "method": "GET", 
            "headers": [] 
        }, 
        "self": { 
            "uri": "/customers/d8202a51-69f9-4228-b900-d0e081af17d7/subscriptions/aaaa0a0a-bb1b-cc2c-dd3d-eeeeee4e4e4e", 
            "method": "GET", 
            "headers": [] 
        } 
    }, 
    "publisherName": "Microsoft Corporation", 
   "refundableQuantity": { 
        "totalQuantity": 1, 
        "details": [ 
            { 
                "quantity": 1, 
                "allowedUntilDateTime": "2021-01-24T20:39:17.182697Z" 
            } 
        ] 
    }, 
    "orderId": "34b37d7340cc", 
    "attributes": { 
        "objectType": "Subscription" 
    } 
}

Response example for new commerce license reduction

Note

The new commerce experiences for license-based services include many new capabilities and are available to all Cloud Solution Provider (CSPs). For more information, see new commerce experiences overview.

Sample API response when attempting to reduce license quantities for new commerce subscriptions outside of the 7 day cancellation window.

{
    "code": 800090,
    "description": "Subscription quantity cannot be decreased.",
    "data": [],
    "source": "PartnerFD"
}