Summary
In Dynamics 365 Customer Insights - Journeys, you can track the interactions of your contacts, leads, and accounts on your various marketing initiatives. You view analytics to understand your impact and improve your content. For most entities, users can view insights that include statistics, analytics, and key performance indicators based on your marketing results. Viewing insights allows marketers to make smarter decisions by monitoring multiple marketing channels, analyzing detailed insights across your activities and reviewing real-time interaction from marketing pages, forms, emails, websites, and redirect URL engagements.