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A professional returns from a two-day offsite to find over 150 unread messages in Outlook. They need to identify which messages require a response from them before they do anything else. Which approach best uses the Copilot capabilities covered in this module?
Open Copilot Chat in Outlook and ask it to show emails where they are on the To line that haven't been replied to.
Select Summary by Copilot on each unread email to read summaries instead of full messages.
Use Draft with Copilot to compose a message asking each sender to resubmit their request.
A communications manager wants every email Copilot drafts to use a direct, professional tone and stay under five sentences. They set this up once and expect it to apply automatically to future drafts without repeating the instruction each time. Which feature supports this behavior?
Coaching by Copilot
Custom Instructions
Summary by Copilot
A senior account manager is writing a message to a client to address a delayed project delivery. After drafting the message, they use Coaching by Copilot and receive several suggestions. They're considering whether to select Apply all suggestions or review each one individually. Which factor should most influence that decision?
The number of suggestions returned, because more suggestions always means the draft needs more review.
Whether any suggestions affect tone choices that require judgment in the context of a sensitive client relationship.
Whether the draft was created using Custom Instructions, because manually drafted messages always require individual review.
An email thread has grown long and unclear, with multiple opinions, and no clear decision. Before responding or scheduling a meeting, what is the most effective first step using Copilot?
Use Summary by Copilot to generate a summary of the thread and identify key decisions and action items.
Use Draft with Copilot to write a reply asking everyone for clarification.
Schedule a meeting with Copilot to resolve the confusion.
You must answer all questions before checking your work.
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