Summary
In this module, you explored how to use Copilot in Microsoft Outlook to manage a high-volume inbox with more precision and less effort. You started by using Copilot Chat to triage your inbox, surfacing messages that need a response without manually reviewing every thread. You summarized long email threads and attachments to extract decisions and action items quickly, and you used Draft with Copilot to generate targeted responses from specific prompts.
You learned how Custom Instructions let you set persistent style preferences so every Copilot-generated draft reflects your voice without repeating yourself. You practiced using Coaching by Copilot to review drafts for tone, clarity, and structure, and you saw when Apply all suggestions is the right choice versus reviewing each suggestion individually. For messages where the stakes are higher, you identified how Writing Coach in Microsoft 365 Copilot Chat provides a deeper layer of feedback.
In the meeting administration unit, you learned how to convert email threads into meeting invites with Schedule with Copilot, draft focused agendas with specific prompts, and follow up on outcomes using Copilot Chat. Each of these capabilities works independently or in sequence depending on what your workflow requires.