Windows 10 pro - version 2004 - OSbuild 19041.508 - Windows explorer unresponsive

Jeff Adair 1 Reputation point
2020-10-01T16:18:42.977+00:00

Hello, couple things here

Windows 10 pro installed for a while with some issues here and there that seemed to go away now ive got this where windows explorer and folders become unresponsive then after a few seconds are able to click on , also my run commands are not saving after use , then another thing as i am even typing this text becomes unresponsive in typing i have to wait for it catch up . google chrome seems to want to hog all my RAM as well i have 16gb installed.

what is going on with windows 10 please assist.

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Windows 10
Windows 10
A Microsoft operating system that runs on personal computers and tablets.
11,097 questions
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  1. Jenny Feng 14,096 Reputation points
    2020-10-02T02:33:03.407+00:00

    @Jeff Adair
    Hi,

    When did this issue start to occur? Did the issue occur before?

    There are several factors that can cause Google Chrome to run slow in Windows 10.

    If Windows 10 file explorer not responding after update, you could use SFC utility to repair corrupted files.
    Open the command prompt as administrator, and type command “Sfc /scannow” and enter to run.

    Also, there are several factors that can cause Google Chrome to run slow in Windows 10.
    You could try the methods mentioned in the following link:
    https://www.easypcmod.com/how-to-fix-google-chrome-slow-on-windows-10-issue-9779
    Please note: The given technical support contact information belongs to a third party and may vary without notice. Microsoft does not guarantee the information accuracy.

    Hope above information can help you.

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  2. Jeff Adair 1 Reputation point
    2020-10-03T03:29:30.09+00:00

    will be right with you

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  3. Jeff Adair 1 Reputation point
    2020-10-03T16:12:13.873+00:00

    Jenny, ive done all those several times and that is pretty much not working. thank you though.

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  4. Jeff Adair 1 Reputation point
    2020-10-03T16:18:48.653+00:00

    it is really annoying that Edge, chrome peg out the RAM when having multiple tabs open .. ive checked also add ons nothing like that is hindering windows 10

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  5. Jenny Feng 14,096 Reputation points
    2020-10-09T07:01:13.24+00:00

    @Jeff Adair
    Hi,

    We could try to clear file explorer history:
    Enter File Explorer Options into Cortana's search bar and press Enter.
    In the General tab, click Clear under the Clear File Explorer history.
    Click OK and see if it helped you fix crashing and freezing Windows Explorer.

    Also we can identify the application which is causing this problem with Event Viewer and uninstall it. Follow these steps minutely-

    1. Press Windows key+R to launch Run and type “eventvwr.msc” and then hit Enter. Event Viewer window will be opened.

    2.In Event Viewer interface, click on “Windows Logs” on the left pane to expand it and then click on “System“. In the right pane, scroll down and look for “Error” (has an exclamation mark) in the list of events. You will be able to notice the cause of the error in the “General” section just in the lower portion of Event Viewer window. Repeat this checking process to identify the reason behind the crashing File Explorer for every “Error” in that list. The application behind the error is hindering File Explorer process running smoothly on your computer.

    3.Check whether the error has occurred due to any third party application. If the reason is a third party application then uninstalling it from your system will solve this issue for you-

    a. Press Windows key+R to open Run, type “appwiz.cpl” and hit Enter. Programs and Features window will be opened.
    b. Scroll down through the list of the programs and applications to find out the culprit. Right click on it and then click on “Uninstall” to start the uninstallation process.

    c. Follow the on-screen instructions to finish the uninstallation process.

    Restart your computer. After rebooting, File Explorer should perform normally.
    Hope above information can help you.

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