Windows Autopilot
A collection of Microsoft technologies used to set up and pre-configure new devices and to reset, repurpose, and recover devices.
433 questions
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Thanx Rahul! :-)
Cannot delete Autopilot device
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Mayday
40
Reputation points
Hello everyone,
I want to remove some devices from Autopilot state. This means that the devices will be wiped and is no longer associated with my company and resources.
However, it seems these devices cannot be deleted and is still present in Azure, marked as an Autopilot device. The Delete option there is greyed out.
Right now, devices are on the OOBE welcome to my organization screen.
Is there any way to delete multiple devices at once? Or so I have to manually delete for each one?
Thank you for your help.
{count} votes
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Rahul Jindal [MVP] 9,551 Reputation points MVP2023-03-18T07:14:36.7266667+00:00 Did you delete the hardware hash from Autopilot devices in Intune?
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Mayday 40 Reputation points
2023-03-21T07:25:45.75+00:00 Hello @Rahul Jindal [MVP]
How can I find that?
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Rahul Jindal [MVP] 9,551 Reputation points MVP
2023-03-21T08:37:11.0033333+00:00 Go under windows enrollment->devices and look for the serial number of the devices in question. Then delete them. This will re-register them from the AP service and the AP device object will clear from AAD.
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Mayday 40 Reputation points
2023-03-21T08:56:41.5566667+00:00 Thank you @Rahul Jindal [MVP] . Let me try it.
I do have several questions. I have admin rights, but I don't know if they're enough. What roles do I need to be able to delete them?
Also, we have no way to bulk delete these autopilot devices?
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Rahul Jindal [MVP] 9,551 Reputation points MVP
2023-03-21T10:01:30.69+00:00 You mean Global Admin role? That is enough to perform admin tasks on Intune. At a minimum you will need an Intune admin role.
You can delete multiple devices if needed. See below.
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Mayday 40 Reputation points
2023-03-21T10:36:58.4666667+00:00 Thank you so much, @Rahul Jindal [MVP]
Also, after researching, I found that I could also bulk delete the devices through Microsoft Graph and Powershell. I only found an article related to Microsoft Graph and an old thread about bulk delete. Could you please advise?
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Rahul Jindal [MVP] 9,551 Reputation points MVP
2023-03-21T10:40:12.43+00:00 Yes, you can use Microsoft Graph and Powershell as well. However, this is a little more advance so use whichever method you feel works best for you.
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Mayday 40 Reputation points
2023-03-21T12:58:52.87+00:00 Thank you Rahul!
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