Missing menu for screen effects in Teams

Francesca Alessandra Lisi 21 Reputation points
2020-10-21T09:57:03.91+00:00

Hello, in my institutional account for Teams it seems that the menu for screeen effects (blurring, personalization) is missing. Here is a picture of the available menu accessible from the "three-dots" when joining a call. How to enable the menu? Thanks, Francesca A. Lisi (uniba)

33975-immagine-2020-10-16-201607.png

Microsoft Teams
Microsoft Teams
A Microsoft customizable chat-based workspace.
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  1. Leon Laude 85,686 Reputation points
    2020-10-21T10:08:26.207+00:00

    Hi @Francesca Alessandra Lisi ,

    Did you check if your computer meets the hardware requirements and specifically the AVX2 requirement?

    Hardware requirements for Microsoft Teams
    https://learn.microsoft.com/en-us/microsoftteams/hardware-requirements-for-the-teams-app

    The blur option or change the background is basically to identify the person or the first object near to the camera and the rest all vectors should be changed.
    For that Microsoft is using the Advanced Vector Extension 2 (AVX2) graphics, so if you are using older laptops with Windows/Linux, and didn’t find any option about the background effect, don’t worry, that’s the expected behaviour and Microsoft will come up with a fix quickly.

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    (If the reply was helpful please don't forget to upvote or accept as answer, thank you)

    Best regards,
    Leon

    1 person found this answer helpful.

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  1. Sharon Zhao-MSFT 25,066 Reputation points Microsoft Vendor
    2020-10-22T06:01:42.157+00:00

    @Francesca Alessandra Lisi ,

    As a supplement, you can also refer to this article: https://support.microsoft.com/en-us/office/change-your-background-for-a-teams-meeting-f77a2381-443a-499d-825e-509a140f4780.


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