Unable to insert picture in PowerPoint 2016 and Word 2016 from Online sources. It appears the Bing image server will not connect properly, thus preventing the image dialog box to load correctly. The error message is attached as an image below.
This is a fully licensed and activated version of Office 2016. Functionality stopped on October 24, 2023.
I tried online repair, SARA tool, uninstall and reinstall and problem persists. A similar laptop using same account information does allow insert into PowerPoint from Bing. Also, I can use Microsoft 365 to insert from Bing.
I do understand that support for 2016 and 2019 Office is ending. However, a much more informative error message, such as BUY A NEW VERSION, this one is TOO OLD! would be more appreciated and less frustrating than searching for four hours to finally find an obscure reference on the Microsoft site.PowerPoint Error.png