Azure storage explorer Issue

Question

Hi, I am newbie to Azure.
I am using student subscriptions.
I need to upload few folders in my container. I have downloaded azure storage explorer and connected with my student account id,
but I am unable to see my containers here.
can anyone please help me,
U can see its connected but cannot see any containers I Have created multiple containers

Answer 1

Hi, Did you assign any policies or provided access to any account? If not you will need to assign a policy and provide access, also check this page for detailed information. https://learn.microsoft.com/en-us/azure/storage/blobs/blob-containers-portal https://learn.microsoft.com/en-us/azure/storage/storage-explorer/vs-azure-tools-storage-manage-with-storage-explorer?tabs=windows

Hope this helps. JS

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Answer 2

Hello Sultan Ahemad Ansari,

Greetings! Welcome to Microsoft Q&A Forum.

Apologies for your inconvenience. If you are unable to load your storage account contents in Storage Explorer, there could be several reasons why this is happening. Here are some things you can check to troubleshoot the issue:

1. Check if you have the latest version of Storage Explorer installed. Make sure that you have the latest version of Storage Explorer installed on your machine. You can download the latest version from here
2. Try clearing the cache in Storage Explorer. You can clear the cache by going to the Help menu and selecting "Clear Cache".

Sometimes, re-authenticating your account can help. Try the following:

• Sign out from Azure Storage Explorer.
• Sign in again using your student account credentials - for detailed steps refer - https://learn.microsoft.com/en-us/azure/storage/common/storage-explorer-sign-in

Azure Storage has two layers of access: management and data. Subscriptions and storage accounts are accessed through the management layer. Containers, blobs, and other data resources are accessed through the data layer. For example, if you want to get a list of your storage accounts from Azure, you send a request to the management endpoint. If you want a list of blob containers in an account, you send a request to the appropriate service endpoint.

Azure roles can grant you permissions for management or data layer access. The Reader role, for example, grants read-only access to management layer resources.

As the Reader role provides no data layer permissions and isn't necessary for accessing the data layer.

Storage Explorer makes it easy to access your resources by gathering the necessary information to connect to your Azure resources. For example, to display your blob containers, Storage Explorer sends a "list containers" request to the blob service endpoint. To get that endpoint, Storage Explorer searches the list of subscriptions and storage accounts you have access to. To find your subscriptions and storage accounts, Storage Explorer also needs access to the management layer.

If you don't have a role that grants any management layer permissions, Storage Explorer can't get the information it needs to connect to the data layer.

This is due to user might have insufficient permissions. Please make sure that you have A data access role, such as Storage Blob Data Reader or Storage Blob Data Contributor and the Azure Resource Manager Reader role, at a minimum. Information about how to assign these roles can be found here.

You can find more information in the Azure Storage Explorer troubleshooting guide. If you are still facing issues, please provide some screenshots and details on how you are authenticating to Storage Explorer, and we would be happy to help.

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