Azure AI Speech
An Azure service that integrates speech processing into apps and services.
1,410 questions
zh-CN-XiaochenNeural Abnormal timbre
![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(240, 23%, 33%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EA%3C/text%3E%3C/svg%3E)
斌 周
0
Reputation points
zh-CN-XiaochenNeural, abnormal timbre.
The same problem occurred in October last year.
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How long will it take to recover this time?
{count} votes
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斌 周 0 Reputation points
2024-04-11T12:30:19.2366667+00:00 I have kept the normal audio files from a few weeks ago and I don't know how to upload them. Please download them from the link below.
https://www.123pan.com/s/JViiVv-eEQvd.html
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Please carefully distinguish the differences in timbre
Looking forward to returning to normal soon
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![](data:image/svg+xml, %3Csvg xmlns='http://www.w3.org/2000/svg' height='64' class='font-weight-bold' style='font: 600 30.11764705882353px "SegoeUI", Arial' width='64'%3E%3Ccircle fill='hsl(278.4, 1%, 36%)' cx='32' cy='32' r='32' /%3E%3Ctext x='50%25' y='55%25' dominant-baseline='middle' text-anchor='middle' fill='%23FFF' %3EYM%3C/text%3E%3C/svg%3E)
YutongTie-MSFT 46,986 Reputation points2024-04-11T20:44:33.3233333+00:00 @斌 周 Thanks for reaching out to us, already escalated this issue to product team for investigation and fix.
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斌 周 0 Reputation points
2024-04-17T05:51:36.4666667+00:00 Very unstable, problems always occur, and the repair speed is too slow.
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YutongTie-MSFT 46,986 Reputation points
2024-04-23T07:00:00.0766667+00:00 @斌 周 Thanks for sharing your feedback and sorry for your experience, already escalated this issue to expediate the process and hope we can get a quick fix for this issue.
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YutongTie-MSFT 46,986 Reputation points
2024-04-26T10:09:25.14+00:00 @斌 周 Hello Bin, do you have a chance to share the sample voice of the previous version again? Your file sharing is not working right now and product team need this file again to investigate. Thanks.
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斌 周 0 Reputation points
2024-04-26T11:22:44.2166667+00:00 @YutongTie-MSFT https://www.123pan.com/s/JViiVv-GgQvd.html
I hope it can be repaired as soon as possible
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斌 周 0 Reputation points
2024-04-26T11:35:56.2666667+00:00 -
YutongTie-MSFT 46,986 Reputation points
2024-04-27T09:22:48.8133333+00:00 @斌 周 Thanks, this has already been escalated to product team, I hope this can be fixed as soon as possible as well.
Regards,
Yutong
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斌 周 0 Reputation points
2024-05-05T22:24:41.89+00:00 It has been almost a month since the problem occurred on April 8th until today.
Can I request a clear answer? How long does it take to fix it? Or do you have any plans to repair it?
If it won't be fixed, I won't look forward to it anymore.
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