how to delete a rule

Question

Hi All,

I have a shared mailbox, and emails are automatically getting deleted from it. I can see the emails in the Deleted Items folder. There is no Outlook rule configured on the shared mailbox. When I use the following syntax, I don't get any output:

Get-InboxRule -Mailbox smb@contoso.com | fl Name, Description

However, when I use this syntax, I see a rule: How can I delete this rule?

Answer 1

Hi @Rising Flight,

Welcome to the Microsoft forum for technical support.

 

By default, an Inbox rule named Junk E-mail Rule is enabled in every mailbox, so what you have observed is actually the expected behavior. Because it's a hidden inbox rule, so it's not visible to end users from either OWA or Outlook client, and the "-includehidden" paramter is required in order for this rule to show up in the result of the Get-InboxRule cmdlet.

According to your description, I suggest you can use the command in the following format to delete the rule:

Remove-InboxRule -Mailbox smb@contoso.com -Identity "Name of the rule"

Please replace "Name of the rule" with the actual name of the rule you want to delete.

Refer to：Remove-InboxRule (ExchangePowerShell) | Microsoft Learn

Please feel free to contact me if you have any queries.

Best,

Jake Zhang

Answer 2

There is no other rule on the mailbox except this default rule but still emails are getting deleted automatically on the shared mailbox. The emails stay in the mailbox for one to two days and they get deleted. How can i trace this.