I cannot verify my student status because micrososft tells me that it has already been used this year

Question

Hello guys,

Unfortunately I can't create a support ticket because I don't have permission. In addition, my university cannot help me. First it was displayed that my account had allegedly already been used for student verification this year. But I didn't initiate this. And now it shows that my university's domain is not registered. But according to my university it is. Now I would like to reset it to get access to the student licenses from micrososft.

Its over [azureforeducation.microsoft.com/devtools](https://azureforeducation.microsoft.com/devtools"Opens external link in new window")

Marius

Answer 1

1. Visit Microsoft Education Support.
2. Navigate to the section for students and educators.
3. Look for contact options such as live chat, email support, or phone support.
4. Provide your student details and explain your situation.

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1. Go to Microsoft Account Recovery.
2. Follow the steps to recover your account.
3. Provide as much information as possible to verify your identity and explain the verification issue.