How to regenerate an Azure Invoice for a subscription with updated company details?

Question

How to regenerate an Azure Invoice for a subscription with updated company details?

The existing invoices includes incorrect company info, and needs to be regenerated with the updated information.

I already did the following:

• Go to portal.azure.com
• Select the correct Azure subscription
• Open the Invoices tab in the left side blade
• Select an invoice press "Update sold to info"
• Download the invoice and the old information is still visible

Answer 1

Hi,

There's no portal option to regenerate invoice using new info. If it's possible you would need MS engineer to do it from the backend.

Please create a new billing support request using my instructions below. Billing support is free.

Use this link to start the process:

https://portal.azure.com/#view/Microsoft_Azure_CostManagement/Menu/~/support/openedBy/AzurePortal

Fill out Summary, Problem type, Problem subtype, click Next. There will be a delay, then some recommended solutions will be shown. Do not click on any of the recommended options shown.

In the upper left corner, click Return to support request

Click Next to move to Additional details tab, fill out required information, email/phone, etc., click Next, review details and submit case. After submitting you should receive an automated email with a few minutes and a support engineer should contact you within 1 business day.

Please click Accept Answer and upvote if the above was useful.

Thanks.

-TP