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I am not able to reactivate my Azure Subscription

Luvomen 0 Reputation points
2024-07-04T06:28:39.81+00:00

I made a payment to settle my outstanding dues for my Azure subscription, but I can't reactivate my services. The system shows the message "You don't have any outstanding charges for VISA ****. If you recently made a payment, it may take up to 24 hours to be properly reflected." It's been more than 48 hours, but I'm still unable to reactivate the subscription. How can I resolve this issue?
i am also unable to contact support team

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Andreas Baumgarten 110K Reputation points MVP
    2024-07-04T06:48:14.56+00:00

    Hi @Luvomen ,

    the best option might be to open a support case with Microsoft Azure support for clarification.

    Azure Billing and Subscription support is offered by Microsoft by no cost and it's for free.

    Source: Azure Support plans

    User's image

    Another option is to call Microsoft's Global Support: Global Customer Service phone numbers

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

    (If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

    Regards

    Andreas Baumgarten

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