Microsoft store wont open

Question

Ive tried just about everything to get it open but it just wont budge, i factory reset it, i did the windows + r and typed in wsreset.exe ive gotten throught the trouble shooter and it says that it dosent know what the problem is, i really need help with it, the error code is 0x80131500 and the cv :SNO744ErxECn268n , please help.

Answer 1

Hi Leo,

This can be happen with a error with the comunication with the microsoft store, its can be possible with a internet connection or corruption of some files from the image, please like first instance check if your time or the computer is correct and if you are able to navigate into internet.

After this please check runing the powershell commands to try to register the Microsoft Store: (Remember Run as administrator)

Command 1:
powershell -ExecutionPolicy Unrestricted Add-AppxPackage -DisableDevelopmentMode -Register $Env:SystemRoot\WinStore\AppxManifest.XML

if that command doesnt work try with the second one:
Get-AppXPackage -AllUsers -Name Microsoft.WindowsStore | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml" -Verbose}

Please check it and let us know if this help you with the resolution!
If this is not a solution for you, please go to the eventviewer and take a screen shot of the error events related with the Microsoft store to take a look and check it!.

Best regards!

Answer 2

Hi,

Thanks for your reply.

1,May we know many clients are facing this issue?

2,You can try below PowerShell command to reinstall Microsoft store:

Get-AppXPackage WindowsStore -AllUsers | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

Similar thread for your reference:

Fix and/or Reinstall Windows Store

Thanks for your time. Have a nice day!

Best regards,

Simon

---

If the response is helpful, please click "Accept Answer" and upvote it.

Note: Please follow the steps in our documentation to enable e-mail notifications if you want to receive the related email notification for this thread.