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PS 20 Reputation points
2024-07-12T14:48:39.6266667+00:00

I've updated the region of my billing account in 365, and it was accepted. However, when I try to use Azure, it still displays my previous country's region. It's grayed out and I can't change it. Could you please help me resolve this issue?

Azure Cost Management
Azure Cost Management
A Microsoft offering that enables tracking of cloud usage and expenditures for Azure and other cloud providers.
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  1. Dillon Silzer 56,041 Reputation points
    2024-07-13T20:09:57.5+00:00

    Hi PS,

    Just based on your comment (with no response), yes indeed, you must create another tenant (this includes Office 365) to change your country. Then you can have O365/Azure help you migrate to your new tenant.

    If this is helpful please accept as answer or upvote.

    Best regards,

    Dillon Silzer, Director | Cloudaen.com | Cloudaen Computing Solutions

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  1. akinbade abiola 8,295 Reputation points
    2024-07-12T15:35:52.93+00:00

    Hello PS,

    Thanks for your question.

    Changing the country or region for an existing account isn't supported. However, you can work around this issue when you can create a new account in a different country or region and then contact Azure support to transfer your subscription to the new account.

    See: https://learn.microsoft.com/en-us/azure/cost-management-billing/manage/change-azure-account-profile#update-your-country-or-region

    You can mark it 'Accept Answer' and 'Upvote' if this helped you

    Regards,

    Abiola