AZ900 Certificate and score Report not showing in my Learning profile. Please do the needful and send me by email as well

AmitavaSaha-0514 0

I passed AZ900 exam today, only i received an email confirmation, but Certificate and Score Card not yet received, and it is not showing in my learning profile Certification tab. It is completely blank.

It is very tough to get Microsoft team support on Learning and certification piece.( No contacts, no email, no chat),

Please share me the Certificate and Score Card in email sahamit.hcl@gmail.com and do the needful for visible in profile

Microsoft certification ID: 996401052

Email id:- sahamit.hcl@gmail.com

I want a resolve notification on email.

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AmaranS 4,350 Reputation points Microsoft Vendor

2024-07-28T03:51:38.16+00:00

Hi Amitava Saha,

Thank you for asking this question on the Microsoft Q&A Platform.

Microsoft Certification / Exams / Learn is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Certification - Exams: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams

Microsoft Certification - Exam Registration: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_exam

Microsoft Certification - Vouchers/Discounts: https://trainingsupport.microsoft.com/en-us/mcp/forum/mcp_exams-mcp_offer

Pearson VUE Support:

Pearson VUE - Customer Service: https://home.pearsonvue.com/Test-takers/Customer-service.aspx

Pearson VUE - Chat: https://home.pearsonvue.com/microsoft/contact

The score report will only be available on the Pearson Vue website. It can take many hours after taking the exam before it is available.

On the Learn Certifications page, follow the link to the provider site,

View the Score Reports

Find the exam and click View, and the PDF file behind the link will contain your report.

If the reply was helpful, please don't forget to upvote and/or accept as answer, thank you.
AmitavaSaha-0514 0 Reputation points

2024-07-29T18:45:47.95+00:00

None of the Forum is helping. In my account no Such Tab Certification, Score report Nothing is there. Either provide me the Certificate and score report. And this into my email.id.
TP 84,376 Reputation points

2024-07-29T19:42:06.5866667+00:00

Hi,

A support moderator has replied to your question over in the Credentials forum. Please follow their instructions. Once they realize that your certification and exam are not showing up, they will work to get the issue fixed.

https://trainingsupport.microsoft.com/en-us/mcp/forum/all/az900-certificate-and-score-card-not-yet-received/874f47f8-57f5-41b9-84b1-ba39636e4dcb

Please note that their typical initial response time is within 24 business hours. You posted your question on Saturday, July 27th, which is outside of business hours. This explains why you didn't get a faster response since business hours don't start until Monday, July 29th Eastern time.
AmitavaSaha-0514 0 Reputation points

2024-07-29T20:20:19.0133333+00:00

I tried all the links,

If an organization don't have customer care contact, issue cannot be resolved. Candidate don't have time to this follow-up in 100 number of forums and monitor.

In fact, In My Learning profile there are no certificate tab where I can see my certificate.

I have done wrong choice to do MS certification. I will suggest my friend circle to go for AWS and others.

If your team can fix the issue and appreciate you. Or else I will think just gone my money and time !
TP 84,376 Reputation points

2024-07-29T20:39:59.26+00:00

@AmitavaSaha-0514 As I explained above the person that is assigned to assist you has replied and is waiting for you to respond. Have you responded to them? Below is the link to your question:

https://trainingsupport.microsoft.com/en-us/mcp/forum/all/az900-certificate-and-score-card-not-yet-received/874f47f8-57f5-41b9-84b1-ba39636e4dcb

1 answer

Andreas Baumgarten 104.2K Reputation points MVP

2024-07-27T15:24:57.88+00:00

Hi @Amitava Saha ,

Microsoft Certification / Exams is currently not supported in the Q&A forums.

Maybe one of the links is helpful:

Microsoft Training & Certification is supported on their own forums:

Microsoft Training Support Forum

Microsoft Certification - Score Reports or Exam Results

Microsoft Certification - Transcript - Missing Exams or Certificates

Microsoft Certification - Missing Badge/Sharing

Microsoft Certification - Profile/MCID Assistance

It's possible to ask questions by clicking on "Get Started" -> "Ask a Question"

or "Ask a new question >" and Learn/Cert Moderators will help you.

Pearson VUE Support:

Pearson VUE - Customer Service

Pearson VUE - Chat

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten
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AZ900 Certificate and score Report not showing in my Learning profile. Please do the needful and send me by email as well

1 answer