Unable to Download/Export My Disk on Azure: A Frustrating Experience

A 0

Hello Azure Community,

I’m reaching out to share my recent challenges with Azure, specifically concerning the inability to download or export my managed disk due to subscription issues. Here’s the detailed account of what happened:

I have a managed disk in Azure that I need to download. This disk is crucial for my ongoing projects, and any delay is impacting my workflow significantly. However, I’ve encountered a major roadblock: my Azure subscription is disabled.

Screenshot 2024-07-30 at 11.18.37

Screenshot 2024-07-30 at 11.24.36

The most frustrating part of this experience is the inability to perform any actions due to the read-only status of my subscription. This issue has not only halted my work but has also caused significant delays.

Thank you for your attention, and I hope this issue gets resolved swiftly.

Best regards,

Andreas Baumgarten 104.2K Reputation points MVP

2024-07-30T10:25:52.78+00:00

Hi @A ,

did you try to reactivate your Azure Subscription? Maybe I missed that point in your question.

Reactivate a disabled Azure subscription

(If the reply was helpful please don't forget to upvote and/or accept as answer, thank you)

Regards

Andreas Baumgarten
A 0 Reputation points

2024-07-30T10:28:13.9466667+00:00

Yes i tried to reactivate my Azure Subscription more than 20 Times !

"Hello,

Thanks for reaching out to Microsoft Azure support. Sorry we were unable to verify your account information. Based on this, the earlier decision remains, and your account will stay closed.  Please understand that security checks like these are in place to protect the quality and integrity of the Azure service.

Thanks for understanding. Microsoft Customer Service and Support "

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Unable to Download/Export My Disk on Azure: A Frustrating Experience