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Hello,
Please i need your help on this issue.
We need help recovering deleted emails from a user. The deleted emails are not in the deleted items folder and have been deleted from Outlook. We would like the emails delivered in a separate file.
Is it possible.
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Check Recover items deleted from this folder under deleted folder.
This items available with 14 days after remove from deleted folder
Hello JR K Yoshikawa
We did find some emails in recover deleted emails, but we think there are more. In deleted items we can see many files deleted on July 5_th_.
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Hello,@IniobongNkanga-8038，
Thank you very much for your quick response.
According to your description, you see emails in the Deleted folder that have been deleted for more than 14 days and you want to recover emails that have been deleted for a longer period of time. That's because the default retention time of deleted emails is 14 days, but the maximum retention time is 30 days.
You can query the retention time of your current emails in PowerShell with the following command.
If you need to change the retention time and want to recover emails that have exceeded the retention time, please refer to the following text.
For more detailed information, please refer to this document: Change how long permanently deleted items are kept for an Exchange Online mailbox in Exchange Online | Microsoft Learn.
Please feel free to contact me if you have any queries. If my reply is helpful to you, please mark it as the answer so that other users can refer to it. Thank you for your support and understanding.
Best,
Alex Zhang
Hello, @IniobongNkanga-8038,
Just wanted to check if the answer shared below helped. If it helped, then would request you to please "Accept the answer" as it would be helpful to others in the community as well.
Best Wishes,
Alex Zhang
Retention policies in Microsoft Exchange Server are essential tools for managing the lifecycle of email and other messaging data within organizations. so it is depending on the Retention policies applied on Microsoft Exchange Server. You check this detailed article.