Defender for Endpoints - Archive Max Depth/Size 65,000 Error

Jeff P 0 Reputation points
2024-09-13T17:35:59.6666667+00:00

We have recently begun moving from on prem ADDS to Intune. We are currently still co-managed and just stoodup Defender for Endpoints. Everything has gone very well except we have about 120 devices showing they failed apply the AV policy for Archive Max Depth and Archive Max Size. The error on both is 65,000. I ran down the logs and they didn't really help me figure out what is going on. Does anyone have any help or troubleshooting tips for this error?

System Info:

Win 11 Edu 21H2/23H2

Co-managed with MECM and Intune

Some of these systems are Intune enrolled and some are still controlled by MECM

Archive Max Depth Error

Archive Max Size Error

Microsoft Intune
Microsoft Intune
A Microsoft cloud-based management solution that offers mobile device management, mobile application management, and PC management capabilities.
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  1. ZhoumingDuan-MSFT 13,245 Reputation points Microsoft Vendor
    2024-09-16T05:54:02.0866667+00:00

    @Jeff P,Thanks for posting in Q&A.

    To clarify this issue, please check the following.

    1.Check whether the affected devices have met the requirement, also the csp on is only available for device scope.

    https://learn.microsoft.com/en-us/windows/client-management/mdm/defender-csp#configurationarchivemaxdepth

    2.Follow the link below to troubleshoot the error.

    https://learn.microsoft.com/en-us/defender-endpoint/troubleshoot-microsoft-defender-antivirus

    Please try above information, if there is any update, feel free to let me know.

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