Computer keeps crashing with BSOD

Koit Tamme 0 Reputation points
2024-09-27T20:02:10.05+00:00

About five days ago, I was playing a game when my computer suddenly froze and restarted by itself. After about 15 minutes, the game froze again, and since I couldn't restart it any other way, I turned off the power switch on my PC. When it restarted, I got the Blue Screen of Death about four times in a row. Then, a recovery screen came up, but I didn’t touch anything, and it restarted again two more times, showing the same screen. Finally, after one more restart, the motherboard screen appeared. I wasn't sure what to do, so I just closed it. After that, I was able to log back in to my pc, and everything worked fine.Recovery screen on the first time the error happened

However, five days later, while playing the same game, my screen froze again. Just like before, I couldn't do anything, so I turned off the power switch. When it restarted, it brought me to the motherboard screen. I closed it as I did previously, and everything seemed to work fine for about five minutes. Then, the game froze again. I powered off the computer, and this time the Blue Screen of Death appeared again. Unlike before, no recovery screen showed up, but the motherboard screen appeared about four times in a row. I closed it each time, and after the final restart, everything worked fine again and has been working fine for around 2 hours now.BSOD second time the error happened (5 days later)

What might have caused this and how do I prevent it from happening again?

Windows 11
Windows 11
A Microsoft operating system designed for productivity, creativity, and ease of use.
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  1. Yanhong Liu 10,390 Reputation points Microsoft Vendor
    2024-09-30T07:34:44.4866667+00:00

    Hello

    Thank you for posting in Q&A forum.

    Here have many reason may cause this error. Might be caused by faulty hardware in the I/O path to the file, such as a disk error, faulty RAM, or a corrupted page file.

    To resolve this bug check, try the following options:

    • If you can sign in to the system, check System Log in Event Viewer for more error messages that might help you identify the device or driver that's causing the error.

    • Use the System File Checker tool to repair missing or corrupted system files. System File Checker (SFC.exe) is a Windows utility you can use to scan for and restore corrupted Windows system files.

    Use the following command to run System File Checker:

    SFC /scannow

    For more information, see Use the System File Checker tool to repair missing or corrupted system files.

    • Use the Windows disk scan utility to check for file system errors. In File Explorer, select and hold or right-click the drive you want to scan and select Properties. Select the Tools tab. Under Error checking, select Check.

    • Check for sufficient free space on the hard drive. The operating system and some applications require enough free space to create swap files and to complete other functions. The exact requirement varies depending on the system configuration, but it's typically a good idea to have 10% to 15% free space available.

    • Disk errors might cause file corruption. Run to detect and resolve any structural corruption in the file system. You must restart the system before the disk scan begins on a system partition.Chkdsk /f /r

    • Check with the manufacturer to see if an updated system BIOS or firmware is available. Disabling memory caching of the BIOS or other firmware settings also might resolve this error.

    • You can run an in-place installation or recovery over the existing copy of Windows. An in-place installation or recovery preserves all registry settings and configuration information, but all system files are replaced.

    • Run a virus detection program. Viruses can infect all types of hard disks that are formatted for Windows. Resulting disk corruption can generate system bug check codes. Make sure that the virus detection program checks the Master Boot Record for infections.

    • If these methods fail, reinstall Windows, and then restore the system from a backup.

    For more information, you can see below link:

    Bug Check 0xC0000221 STATUS_IMAGE_CHECKSUM_MISMATCH - Windows drivers | Microsoft Learn

    Best regards

    Yanhong

    =====================================

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