Attack Simulation Training - Training Issue

PARR Shaun 35

Hi there,

Re: Attack Simulation Training in Microsoft Defender

We have deployed phishing campaigns and some users have been compromised. Some of these users are reporting that they have completed the training modules they've been assigned in this campaign more than once, but their progress status still shows as "Not started".

Is this a known issue? Is there anything that may cause this?

Any help is appreciated, thank you :)

Givary-MSFT 33,241 Reputation points Microsoft Employee

2024-10-10T03:11:59.9533333+00:00

@PARR Shaun Apologies for the delayed response in reviewing this post, as far I am aware it is not a known issue that completing training modules more than once would cause the progress status to show as "Not started".

Request you to review the FAQ's mentioned here - https://github.com/MicrosoftDocs/defender-docs/blob/public/defender-office-365/attack-simulation-training-faq.md

If this doesn't help to isolate the issue, would recommend opening a support ticket with our team to investigate this further.
Sheila 21 Reputation points

2024-11-06T20:16:58.5033333+00:00

@Givary-MSFT I am having the same issue. I assigned training to a batch of users and some have reported receiving the training reminder even though they have already completed the training. Looking at their account, it shows that one training status is "not started."

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Attack Simulation Training - Training Issue

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