using az logon from ssh hangs before retrieving subscription information

Peter Hull 40

I'm trying to use az logon on a terminal (ssh) session to login to azure from a debian vm this hangs after the web logon confirmation repeatedly trying to reach azure. (I've run with debug and the repeated attempts to ask for the subscripion information get no response.)

Any pointers please ?!

Peter D Hull

anashetty 740 Reputation points Microsoft Vendor

2024-10-07T08:40:14.55+00:00

Hi Peter Hull,

Just checking in to see if the below answer provided by Deepanshukatara-6769 helped.

If this answers your query, do click Accept Answer and Upvote for was this answer helpful. And, if you have any further query do let us know.

Thank you.
Peter Hull 40 Reputation points

2024-10-07T10:02:46.1466667+00:00

No the attempts were made with the latest available version.
anashetty 740 Reputation points Microsoft Vendor

2024-10-08T01:24:19.5933333+00:00
Hi Peter Hull,

Thanks for getting back, here are some additional suggestions to help resolve the issue.

Please test Internet connectivity: Run the below command, if ping fails you might have network connectivity issues or a firewall blocking outbound access.

ping login.microsoftonline.com ping management.azure.com

Try Updating DNS Configuration:

Open the DNS configuration file:

sudo nano /etc/resolv.conf

Add Google's public DNS servers:

nameserver 8.8.8.8 nameserver 8.8.4.4

Save and exit then verify the changes and test connectivity. Retry Azure CLI Login:

az login

Try Device Code Authentication: Run below command to start device-based authentication and this will give you a code and a URL to open in any browser on another device. Enter the code to authenticate. az login --use-device-code

https://learn.microsoft.com/en-us/cli/azure/authenticate-azure-cli-interactively#sign-in-with-a-browser

Try Skipping Subscription Fetching: Run the below command to login without fetching subscriptions az login --allow-no-subscriptions then After logging in, you can manually set a subscription later if needed az account set --subscription <subscription-id>

https://learn.microsoft.com/en-us/cli/azure/authenticate-azure-cli#find-or-change-your-current-subscription

If none of the above step's work, try logging in from another VM or network to see if the problem is specific to your current environment.

If the issue still persists, could you please share more details on the issue so that we can assist you further on this.

Thank you.
Peter Hull 40 Reputation points

2024-10-08T12:20:05.97+00:00

Thanks for trying, I am giving up with azure as it seems that k8s is not allowed on a trial account!

I could logon from my windows machine but I needed to connect from a linux edge server and was connecting by ssh. I am sorry to wat your time and do apreciate the attempts to help

Peter

Accepted answer

Deepanshukatara-6769 10,300 Reputation points

2024-10-07T04:51:07.6733333+00:00
Hello, Welcome to MS Q&A

Make sure you are using the latest version of the Azure CLI. You can update it using:

sudo apt-get update sudo apt-get install --only-upgrade -y azure-cli

If you are behind a proxy, configure the Azure CLI to use the proxy:

export HTTP_PROXY=http://proxy-server:port export HTTPS_PROXY=http://proxy-server:port

3 Debug Logs: Run the command with the --debug flag to get more detailed logs:

az login --debug

If the issue persists, please let us know with will check further

Thanks,
Deepanshu
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