Extend my due date

Question

Hello,

Since you have increased prices, I need to extend my due date to the 2nd of each month.

Thanks,

Valerie

Answer 1

Hello Valerie Garrett,

the specific due date of your Microsoft 365 subscription bill, such as the 2nd day of the month, cannot be changed directly. However, you have the option to change the billing frequency of your subscription, e.g. from monthly to annual billing or vice versa.

To change the billing frequency, please follow these steps:

1. Sign in to the Microsoft 365 Admin Center.
2. Navigate to Billing > Your products.
3. Select the subscription whose billing frequency you want to change.
4. In the Subscription and payment settings section, click Edit billing frequency.
5. Select the desired billing frequency, either Pay monthly or Pay annually, and confirm the change.

Please note that changes to the billing frequency will not affect the specific due date within the month. If you need further assistance or have specific questions about your billing date, we recommend that you contact Microsoft Support directly.

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