QuickTime won't load. Keep getting error # -2093

Question

QuickTime will not run on my new Windows 7 64-bit desktop. I've been through every uninstall/reinstall/reboot/msconfig operation imaginable.

Windows 7 software is up to date. The version of QuickTime is the newest on the Apple.com site. This has taken four days out of my life.  What else can I try?

Answer 1

Hello Jim Dela,

a)    Which version of Quicktime is installed on the computer?

I would suggest you to uninstall the program completely using windows installer cleanup utility and then try to reinstall the latest version of Quicktime and check if it helps. Here is a link to download and run cleanup utility.

http://download.microsoft.com/download/e/9/d/e9d80355-7ab4-45b8-80e8-983a48d5e1bd/msicuu2.exe

Here is a link to download latest version of Quicktime.

http://www.apple.com/quicktime/download/

You can also refer to the links mentioned below, which talks about similar error message.

QuickTime for Windows: Error -2093

http://support.apple.com/kb/TA38915?viewlocale=en_US

Some of the required files are missing" error when opening iTunes 7.5 or Error -2093 error when opening QuickTime Player 7.3

http://support.apple.com/kb/TA25074?viewlocale=en_US

If the issue persists, then I would suggest you to post your issue in apple support forums for further assistance. Please visit the link below to find a community that will offer the support you request.

http://discussions.apple.com/category.jspa?categoryID=149

I hope this information helps. Please get back to us if you have any more questions about this issue.

Thanks

Mir - Microsoft Support ****Visit our http://social.answers.microsoft.com/Forums/en-US/answersfeedback/threads