solution for script error and what caused it

Question

I am not very tech savy, so I will need details on how to fix this problem and what caused it. I recieved a script error the reads:

Line: 52

Char:2

Error: Can't move focus to the control because it is invisble, not enabled, or of a type that does not accept focus.

Code:0

URL: file:///C:/Program%20Files/HP/Digital%

        20Imaging/skins/hp1/ul/js/unload_startup.js

Please be gental with the solution, like I said I am not a programer at all. I recently had a virus and had my computer "cleaned" and had everything reinstalled. So this might help explan the problem. I am additionally having problems with Windows media player.

When I encountered this problem I was installing software from a disc from a new digital camera.

Thanks in advance for your help

Answer 1

Hi famcole1,

1. Do you have any Antivirus software installed on the computer?
2. What issues do you have with Media Player?

Disable script debugging and then check for the issue.

a. Open Internet Explorer, click the Tools button, and then click Internet Options.

b. In the Internet Options dialog box, click the Advanced tab.

c. Click to select the Disable script debugging (Internet Explorer) and Disable script debugging (Other) check boxes, and then click to clear the Display a notification about every script error check box.

d. Click OK to close the Internet Options dialog box.

Go through the below links, I am sure that would help troubleshoot your issue better:

How to troubleshoot script errors in Internet Explorer on Windows-based computers?

http://support.microsoft.com/kb/308260 

To keep your computer safe in future, you may useMicrosoft Security Essentials which is free software from Microsoft which provides real-time protection for your home PC that guards against viruses, spyware, and other malicious software.

Regards,Manasa P - Microsoft Support.