post master error

Question

I'm getting a postmaster failure on hotmail/outlook.com when trying to send an email to someone I've been emailing for years and never had a problem with. I've checked and I can email them from other email addresses just not hotmail. Any ideas who I can contact, cannot find any ways to get in touch with hotmail/outlook or anything else I can check.

Answer 1

The attachment I have enclosed is in the form of a link as requested by word due to the size if sending by file is there anything I can do? 

Or someone I can achully phone to save waitin for reply on here

Answer 2

The attachment I have enclosed is in the form of a link as requested by word due to the size if sending by file is there anything I can do? 

Or someone I can achully phone to save waitin for reply on here

Answer 3

Thank you for your response.

Upon checking all the screenshots, we found out that you exceed the limit of the attachments that you want to send. There is actually a limit of 20 MB in sending an attachment. We just want to know if you tried sending email without attachments?

Feel free to post back your response.

Answer 4

Added phone number to account as instructed. 

Answer 5

Hi Josh,

The issue occur due to settings configuration of your email. In order for us to assist you, please answer the questions below:

• Were there any changes prior to the issue?
• What is the exact error message?
• Can you please provide us a screenshot of the error message?

To isolate the issue, try to clear the cache of the browser history.

We look forward to your response.