Workflow error after migration

Question

Workflow error after migration.
I would say not exactly migration, but it appears to be having some issue. Please refer below response from end user.
Please find user response in the attached screenshots c1,c2 and c3 ( in order)

Please suggest what end user exactly trying to say and what he wants.
however I have compared 2010 and 2016 workflows ( before migration and after migration )

please find attached email body for 2010 workflow and 2016 workflow
highlighted one is missing in 2016, is it causing a problem?

Answer 1

It is resolved after clearing the cache

Answer 2

Hi @sns ,

As per my understanding, the end user is confused about why variable [%Current Item:ePOD Variation%] in the email body is wrongly displayed. In the screenshot given by the end user, variable [%Current Item:ePOD Variation%] is displayed as DRL008A in email subject but as RPY0014A in email body. So the end user decided to delete [%Current Item:ePOD Variation%] in email body and he found that the workflow to workflow didn't apply his changes. Everything goes on like what is in his first screenshot. In short, the user changed the workflow from the screenshot given by you above(2010) to below(2016), but he found changes didn't been applied.

I would suggest you re-create same workflow and re-publish it to your SharePoint. To see if the new workflow works normally in your end.

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