Missing ordinal 4684

Question

Hello, 

I have a MSI GE73 Raider RGB 8RF that I've bought 1 year ago. It came without an OS so I had to install Windows 10 myself. Anyways, I wiped everything two days ago and made a clean install of Windows 10, again. At the moment, my Windows version is the 1903, 18362.239.

Now, when trying to launch Aion (from GameForge), I get this error :

*"*The ordinal 4684 could not be located in the dynamic link library C:\Program Files\NVIDIA Corporation\NvContainer\ssleay32.dll."

It's important to know that ALL of my other games work except for Aion.

Two days ago, when I booted my laptop after reinstalling Windows, I directly started installing Aion and my other games. I then launched Aion and I didn't get the "ordinal 4684..." error. 

Later that day, Windows Update updated my laptop and since then I'm getting this error. So it might be because of this ? 

I can't roll back to an older version though, there's no such option in the "Recovery" panel.

What I have tried so far : 

• I reinstalled Aion, twice.
• I reinstalled NVIDIA drivers.
• Tried the regsvr32 ssleay32.dll fix but it didn't work. I got this error :

"The module "ssley32.dll" was loaded but the entry-point DllRegisterServer was not found.

Make sure that "ssleay32.dll" is a valid DLL or OCX file, then try again."

• Contacted NVIDIA support but to no avail. The person told me that the 1903 version is not compatible with Aion but how can it be so when Aion used to work just fine before I decided to reinstall Windows 10 on my PC? I also have friends who are able to launch the game with the 1903 Windows 10 version.
• Deleted the KB4512508 update from Windows Update.

So far, nothing's worked, hence why I'm writing this post.

Thank you.

Answer 1

Hi Squall

I have same problem with AION

How you solv this problem?

Uninstall GFE?

Yes, uninstall GFE.

Answer 2

Hi Squall

I have same problem with AION

How you solv this problem?

Uninstall GFE?

Answer 3

This is a driver bug with 436.02 and later drivers when GFE is installed and the application has been added to GFE,

send feedback to nvidia @ https://forms.gle/kJ9Bqcaicvjb82SdA

Answer 4

Hello, Lallilallilalli5,

Ordinal not found errors are the result of a corrupted Client Access installation. The error implies that one Client Access executable or dynamic link library (dll) is at a different version or service pack level than another, dependent DLL.

1. Run the following scans using PowerShell (admin) then verify if the issue persists.

https://answers.microsoft.com/en-us/windows/forum/windows8_1-update/troubleshooting-component-store-system-files/8acbd614-678d-42b9-859c-56d3e6f8342a?

2. Uninstall/reinstall the software and verify if the issue continues.
3. Re-register dll file

Right click on Start > Select PowerShell (Admin)

Type the path and fullname of the .dll file as so:

regsvr32 "path and FileName.dll"

4. If you want to manually register/unregister DLL files via the Regsvr32 Command Line,

Launch Regsvr32.exe

The 32-bit version is at: %systemroot%\SysWoW64\regsvr32.exe

The 64-bit version is at: %systemroot%\System32\regsvr32.exe

To use any version of the utility, type the following:

Regsvr32 [/u] [/n] [/i[:cmdline]] dllname

u will unregister

I used with u will call the dll

The /nparameter will not call DllRegisterServer. It is used with /i.

5. Use compatibility mode to use the software

Right click on Software icon > Select Properties

Select Compatbility Tab

Select Run this program in compatibility mode > Seelect Windows version from dropdown menu

Select Run As Administrator

Click Apply, Ok

Answer 5

Hi Lalilalilali5

My name is Andre Da Costa; an Independent Consultant, Windows Insider MVP and Windows & Devices for IT MVP. I'm here to help you with your problem.

There are some important updates available for this model that might improve compatibility.

BIOS Update November 2018

http://download.msi.com/bos_exe/nb/E17C5IMS.10D...

Chipset Driver May 2019

http://download.msi.com/nb_drivers/cs/cs_chipse...

Download and reinstall the nVidia driver again, but this time use the older version from 2018:

http://download.msi.com/nb_drivers/vga/vga_Win1...(391.48)-1031934-01_23.21.13.9148_0x5cd76b19.zip

Apply these driver updates and let us know if you still get the error messages or not.

Note: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.