ds4windows not connecting ps4 controller

Question

hello, I am trying to connect my ps4 controller to my pc so I can use it for fortnite but I seem to be able to download the ds4 drivers successfully but when I plug it in it just flashes orange and then the light turns off. I can't even see the controller connected in devices and printers and I have tried both USB 2.0 and 3.0.

Answer 1

Hi Jonathan,

Before we think that the device is defective, let's try this procedure:

Enable Hide DS4 Controller Option:

In some cases, detection of the controller may be hindered by the system recognizing the physical device as both a D-pad controller (Xbox controller) and DualShock 4 controller, effectively causing a dual set of inputs that can confuse DS4 Windows to no end.

The problem is even more pronounced when it comes to playing games as the game detects two controllers rather than one. Fortunately, DS4 Windows has a useful feature that allows the user to determine whether to hide the DS4 controller or not.

Open up DS4 Windows.

Click on the ‘’Settings’’ tab among the option running horizontally near the top of the app window.

Next, tick the ‘’Hide DS4 controller’’ box. It is the first option at the top of the list.

Click on the ‘’Controllers’’ tab.

Plug the DualShock 4 controller back into the PC.

The device will appear in the app.

Reference: https://www.gamingscan.com/ds4windows-not-detec...

Let me know how it goes, thank you for your patience.

Regards,

Jay

________________________________________________________

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

Answer 2

Can you also try disabling anti-virus temporarily before connecting the controller?

Answer 3

Hi Jonathan,

I'm sorry to hear that the issue wasn't fixed, can you tell me if there were recent changes on your computer and if you already tested the Controller on a different computer? Can you also insert a different device like mouse or external keyboard to see if it will be recognized?

Regards,

Jay

Answer 4

That did not work, when I go to device manager, under "human interface device". I do not have  “HID-compatible game controller”. Also under devices and printers, the controller doesn't even get recognized.

Answer 5

Hi my name is Jay, I'm an independent advisor. I'd be happy to help with your issue.

I have linked an article which will give you some options:

http://windowsbulletin.com/how-to-fix-ds4window...

I hope this helps, please feel free to ask questions and keep me on track. I will keep working on this issue until it's resolved, thank you.

Regards,

Jay

_________________________________________________________

Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.