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This is CM404,
I have an HP Pavilion x360 - 11m-ad113dx. It has one slot for RAM. It currently has 4GB of RAM and i need to upgrade preferably to 16GB RAM but my users guide says that it can only go up to 8GB RAM. When I run the Command Prompt command: wmic memphysical get maxcapacity and do the conversion kilobytes to gigabytes my machine says it can handle 16GB RAM. I would like to know several things.
Thank you for your time and help.
Sincerely,
CM404
Locked Question. This question was migrated from the Microsoft Support Community. You can vote on whether it's helpful, but you can't add comments or replies or follow the question.
Hi CM404,
I believe 16gb is max for your unit. However go over to the HP Web Site @ https://www.support.hp.com and you will be able to see all the specks for your unit. Just type in the numbers that you have provided above in your post.
I Hope this helps
Hi, I am Nigel, Independent Advisor here to work with you on this issue.
The HP Pavilion x360 - 11m-ad113dx
Currently 4 GB DDR4-2400 SDRAM
Crucial advice maximum memory is 16GB, up to DDR4-2666 SDRAM
https://uk.crucial.com/compatible-upgrade-for/h...
Another site also advises 16GB is correct.
https://www.mrmemory.co.uk/memory-ram-upgrades/...
There is a YouTube video showing installation of 16GB on this model
https://www.youtube.com/watch?v=4bvIsI4QGEQ
Please make sure you install the latest BIOS before upgrading.
https://support.hp.com/us-en/drivers/selfservic...
Older BIOS may not recognise the increased memory amount or the 2666 speed correctly.
Hope this helps!
Feel free to ask back any questions and let me know how it goes.
If you don't have any more questions, feel free to choose a rating and let us know whether this information was helpful to you!"
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