WindowsCrossDevice Error

Question

yesterday i update my windows and after that this alert show on startup, i canot open my images and some adobe application, wht should i do?

Answer 1

Hello! Thank you for reaching out. I am Tin, an independent advisor, and glad to assist you today with this issue. The error message you're seeing:

"Windows could not find 'C:\Program Files\WindowsApps\MicrosoftWindows.CrossDevice_1.25042.38.0_...\CrossDeviceService.exe'", shows that Windows is trying to launch a CrossDeviceService.exe from the WindowsApps directory, but the file or directory no longer exists-likely due to; An update that has not completed or has been deleted

Uninstallation or corruption of the app

A broken shortcut or task attempting to refer to a missing file

Fix Options:

To fix this, these are a few different steps to try:

1-for sure-Reset the "Phone Link" app (previous name-Your Phone),

It may fix the broken call to the executable since this service is tied to the Phone Link feature. Settings > Apps > Installed apps. Search for Phone Link

Click Advanced options

Click Terminate > and then Reset

2-Install the app again using PowerShell

Open PowerShell (as administrator) and run: powershell

Get-AppxPackage *crossdevice* | Remove-AppxPackage

And then reinstall: powershell

Get-AppxPackage -AllUsers Microsoft.Windows.CrossDevice | Foreach {Add-AppxPackage -DisableDevelopmentMode -Register "$($_.InstallLocation)\AppXManifest.xml"}

3-Maintain the Cleanest Startup Entries (Optional)

This broken reference might be on your startup.

Press Ctrl + Shift + Esc to open Task Manager

Switch to the Startup tab

Look for anything related to CrossDeviceService or Phone Link and disable it if broken

Otherwise:

Open Task Scheduler

Look under Task Scheduler Library > Microsoft > Windows > AppXDeployment or Shell

Remove or disable any task that references CrossDeviceService.exe

4-Verify an old shortcut exists

Press Win + R, type shell:startup, and press Enter

Look for a shortcut for CrossDeviceService.exe and delete it if it exists

Please try these steps and let me know how it goes. If you run into any issues, just reply back with the details.

Best regards,

Tin